Difference between revisions of "Retain Training"

Revision as of 15:41, 6 July 2017

Retain is a message archiving and eDiscovery program. If you are going to support Retain you are going to have to learn how it works and what it integrates with. The best way to do that is to create a test system that has at least one email server and a Retain server.

Overview

Retain integrates into the customer's email system. Our job is to make sure that happens smoothly. Knowing how Retain fits into that system is important.

Retain System Overview

Test Systems

The best way to learn is by doing. You are going to create some simple test systems to become familiar with Retain. Virtual Machines (VMs) are a great way to create a test lab. You'll need to create a VM and install an operating system.

Virtual Machine

• VM Creation

OS Install

• Linux Install
• Windows Install
• Windows Utilities

Email System Install

• GroupWise Install
• Exchange Install
• Troubleshooting Exchange
• Test Emails allow you to automatically generate messages for your test system.
• Test System DNS handy tricks to connect multiple test systems together

Retain Install

Installing Retain puts all the pieces in place, which your will hook together during configuration. Retain 4.0.3.1 Install Guide [1]

• Retain Linux Install
• Retain Windows Install

Retain Configuration

• Retain Post Install Configuration Configuring Retain is connecting the various bits that were installed so they can talk to each other.
• Retain Module Configuration Setup The Module allows Retain to connect to the email system.
• Retain Worker Configuration Setup Setting the one or more Workers.
• Retain Job Configuration Connecting the worker and creating a job lets Retain dredge data for the archive.
• Reporting and Monitoring Setup Retain will collect data about the performance of the job and the system once the Reporting and Monitoring Server is setup.
• Retain Router Configuration The Router connects to mobile, BBM and REST.

Once Retain is set up and data has been dredged you can start using some of the other functions found in Retain.

Retain Functions

It is all about getting data into, finding data inside and getting data out of Retain.

• Retain Functional Overview
• Retain Search Messages
• Users and Groups
• Deletion Management
• Retain Utilities
• Retain Logs
• Retain Mobile App

Retain Utilities

There are some utilities that are available that can help with Retain, Most are found under the About page in the Admin Center, but there are others.

• Retain BLOB Extraction Tool