Reporting and Monitoring Setup

Reporting and Monitoring (R&M) Server

R&M server is a component that tracks performance data about the Retain jobs and server. This can be installed with the Retain server but may be installed onto its own server. Most often it is installed on the Retain server itself.

You set this up in the Retain Post Install Configuration step but we did not discuss it in any way. Now is the time to become familiar with it.

Home

The Home tab initially shows a list of job names, this is why you might want to be careful in the naming of your jobs and you can sort the jobs by clicking on the column headers.

Click on the job to reveal a list of the most recent ten jobs. The column headers here are also clickable.

• Clicking on the number link in the Error column to open a new window/tab with a list of the job errors. If the Job Run Occurrences column has a number, you can click on the error and get a list of the mailbox(es) that the error occurred on.
• Clicking on the job will reveal Job Detail and Job Mailbox Summary. Here you can sort by Error column and click on the link to get details from the particular mailbox.

Report

There are a number of reports built into Retain to see what information is available about the users or system.

• Audit User Activity
• Export Audit Table
• Job Run Averages
• Job Run Summary
• Job Summary
• Archive Summary by User
• Server Utilization
• Job Run Mailbox Summary
• Job Mailbox Summary

Schedule Report

You can schedule reports to be emailed to you on a regular basis.

• Audit User Activity
• Export Audit Table
• Job Run Averages
• Job Summary
• Archive Summary by User
• Server Utilization
• Job Mailbox Summary

Manage Scheduled Rports

• View/Change Details
• Ran and Delete Reports

System Monitor

The System Monitor tab gives you a graphical overview of the status of the server itself.

• Report Generation Count shows how often reports have been generated.
• Archiving Progress shows the number of messages archived in the last 1, 7 and 30 days.
• Last Recorded CPU Usage shows the CPU utilization rate in the last hour.
• Memory Map shows how memory is being used.
• Disk Usage gives an overview of how the disk is being used.
• Single Instance Storage Usage shows storage data.

Maintenance

There are buttons for running maintenance routines manually.

• Remove old statistical data now
• Synchronize address book cache now
• Synchronize jobs cache now
• Active Job Run Maintenance: Use this if R&M shows that a job is currently active and running but the worker page shows that it is not.

---

Return to Retain Training