System Management

Licensing

GWAVA must be licensed to use for longer than 30 days and WASP 2 requires a similar license. These licenses may be obtained by contacting the sales representative for your area. Please visit http://www.gwava.com/company/contact-us.html to contact your sales representative.

If no licenses are present, the window will state that no licenses have been found. To install a license, select the ‘Browse’ button and locate the unzipped license file (.pem). After the license file has been located and selected, click the ‘Install’ button and the license file will be uploaded to the GWAVA server. GWAVA will look for, and recognize the license file in a few minutes. If impatient, restarting GWAVA will trigger the system to look for the license file on startup. Keep an archive copy of the license file for disaster recovery. The license storage location on the GWAVA server is listed at the bottom of the screen.

Administrator Accounts

Admin accounts allow you to add and remove administrator accounts from the GWAVA system. These accounts will have full administrator rights to GWAVA Management, as well as default full administrator rights to the Quarantine system.

You may enable or disable four state checkboxes preference from this interface. Four state checkboxes may also be enabled or disabled from any configuration window where the preferences icon is displayed in the top right-hand corner

System Information

System information displays exactly that. The Server name, ID, operating system, activation date, address and general status are shown. The status of each of the different running pieces of GWAVA are listed here, along with their latest report-in date, time, and location. This page provides basic information on the system at a glance.

System Alerts

The System Alerts page displays all the system alerts active, as well as alert history. An Administrator can issue an alert to the system if desired, by selecting the alert and type, then selecting the Send button. Descriptions, severity, source, and solutions may be added to any alert generated from this window

Reports

The Reports function allows the Administrator to setup, send out, or receive regular system reports on the functions and different status of the system.

Reports include statistics on:

 Active alerts
 Alerts cleared
 Alerts summary
 Most active recipients
 Most active senders
 Messages processed
 Messages process with a detailed summary
 Most active IP addresses

There are different types of reports based on time frame: daily, weekly, and monthly. Reports are sent to the specified recipients in the list. To create and send out a report, specify the name, frequency, and time for the report, and then add the report modules desired to be included in the report. Add as many or as few report modules to any desired report, but a report should have at least one module to be of worth. Result lists may be limited to a manageable size, and the default is set to 25 items. Reports may vary on exactly what is specified to be included and how many items are displayed. The Reports are subject to change and may end up being quite long, yet may be incredibly detailed and helpful in monitoring and managing the mail system.

Message Tracker

GWAVA contains the ability to track all messages which pass through the system, report when they passed and what action was performed on the specified message, and for what reason the action was taken. To access the Message tracker, select ‘Message tracker’ from the System Management window. To track the path of a message through the system, specific information must be known about the message. GWAVA will search through the records to find a message which fits the criteria provided. The tighter the criteria provided, the smaller the results list will be.

Search terms can include:

 GWAVA Message ID
 From and To address
 Timeframe window
 Block state

The GWAVA Message ID is most useful to re-track a message that has been located beforehand, as the message ID’s are unique, the result will be the specific message desired. The rest of the criteria is useful to find a message from a specific sender, to a specific user, during a specified timeframe. Setting the Block state search option limits the resulting pool of messages to only those which have either been passed through, or which have been blocked by GWAVA. A search may be performed on one criteria. Messages that show up in the search may be expanded by clicking on the corresponding folder to display the pertinent information: all recipients, the block status, and a responsible interface event causing the block. The full message text is not available in the tracking window. Blocked messages are available to the owner or administrator via QMS. Messages which have not been blocked have been passed to the resident mail system for normal processing.

Default Settings

The default settings for the GWAVA server.

Online Updates

The ability to perform online updates for GWAVA.

Package Manager

Third party integration within GWAVA.