SF Restore Mail
From GWAVA Technologies Training
Restore User's Email
Prerequisite:
- A Restore Area must be defined
- Have the User's Password
Resolution:
- In the Reload Web Console enable access to a backup that the user is known to be in.
- Log into the GroupWise client as the user and go to File/Open Backup.
- Go someplace deep in the user's folder structure, select an item, right-click on it and select Restore.
- Do this for three items from separate folders.
- Return to the online mode and make sure that the items and folder structure restored correctly.
- If restored correctly, go to the GroupWise Admin Console
- Select the user
- Select More dropdown
- Click on Restore
- GroupWise will restore all items from the restore area to the live system. This will take some time depending on network bandwidth and disk IO, but items will be restored starting immediately. You can watch the progress in the POA log.
