UX Overview
From GWAVA Technologies Training
The User Experience is more than just what it looks like but how it works.
Journey Maps
The Journey Maps process helps us clarify who wants the feature, what they are trying to do, why they are trying to do it.
Design
First Impressions Matter: How Designers Can Support Humans’ Automatic Cognitive Processing
Checklists
Much of what we do is complex or worse complex and done rarely. Something that helps is a checklist Some people are taking a long time to learn how powerful they are.
Notice these are both dealing with the exact same problem a decade apart. Let's try to do better.
