Retain Server

This page follows the navigation menu in the RetainServer web interface. Each menu item below links to its own separate wiki page for details about that topic.

REST API

Retain now has an API using the REST protocol, which allows third party developers to hook into Retain and add value. Retain is fully integrated with Two Roads and BBM Protected at the moment. We are in talks with other companies at this time as well.

An example of the value a third party could add to Retain is analytics software. Rather than GWAVA having to develop the code that we do not specialize in, we can allow other specialized software that performs analytics hook into Retain.

So, if a customer wants to know if Retain has an API, the answer is yes!

Recover Admin Password

You can send them the recover.jsp

Troubleshooting

Tomcat Unresponsive

When tomcat is in the state of not responding, please do this:

• Windows: jstack <pid>
• Linux: kill -3 <pid>

Afterwards get the catalina.out (Linux) or Catalina.[date].log (Windows). If necessary, we can send that to development for review.

Memory Issues (Windows)

There is a tool built by MS called RAMMap that will show how Windows is assigning physical memory. It shows cached file data in RAM, RAM being used by the OS, RAM being used by device drivers, etc. You can find all the information you need as well as the download on Microsoft's TechNet site. Here is the TechNet link: https://technet.microsoft.com/en-us/library/ff700229.aspx