Restoring GroupWise Items from Reload

Since Reload for GroupWise is a hot backup solution it has the ability to restore items to GroupWise.

Prerequisite

• Configure the Restore Area

Load a Backup

Auto-Reload would have the most current backup loaded.

• Browse to the Reload Web Administration Console
• If you have Auto-Reload configured, the most recent backup will be loaded already
• If a backup has not been loaded, the most recent backup can be loaded by pressing the load backup button
• If an older back needs to be loaded, click on the Profile, choose the Backups tab, select "Turn On Access to Prior Backups", choose the desired backup and press "Turn on Access"
• Wait for the backup to load

Restore an Item

• Client Restore
• Restore Mode

With a backup loaded on Reload, have the user open their client and choose "File | Open Backup". This will show the items not available on the live server.

• Access Mode

Alternatively, the client can connect directly to the Access Mode GroupWise POA on the Reload server.

The address the client must connect to can be found in the Reload Web Administration Console: <Profile> | Backups tab | GroupWise Client Aces to Reload Backups

Once the client connects to their Reload backup they should archive the item(s) to disk, exit the client, connect to the production GroupWise server and unarchive the item(s).

Restore all items via GroupWise Administration

• Requires that Restore Area has been set up properly
• Browse to GroupWise Administration
• Go to the user object mail is to be restored to
• Select "More | Restore | Yes"

Restore a User's Address Book

The address book includes the GroupWise Address Book, Frequent Contacts, the user's Address Book, &etc.

On the Reload server:

• If needed, enable the access mode POA in "Reload Web Administration | <profile> | Configure | User Access to Backups"
• Load the backup containing the desired address book

On the user's GroupWise client:

• Connect to the Reload Access Mode POA
• Select the contacts to restore or an address book
• Select "File | Export"
• Export the items to a local .NAB file
• Close the client
• Connect to the production GroupWise server POA
• Open the address book
• Select "File | Import"
• Browse to the file and Open it.