Retain Authentication

This is where we will explain the various authentication methods.

Users

This section discusses user rights assignments.

New users get listed in Retain as they log in. They will be authenticated automatically against the address book that had been synced during setup.

One of the easiest and more convenient things to do is to change the Session Timeout duration for the admin user. The max is 400 minutes. It is a pain to try and troubleshoot and how it timeout on you while doing that kind of thing.

One thing that makes life easier for many customers is to set the default Display Number 100 per page and the Message Age Display to 3 years.

You can create an audit or FOIA (Freedom Of Information Act) user so you do not have to assign them admin rights but they would have access to the mailboxes for their purposes.

Groups

This section discusses group rights assignments and how they interact with specific user rights. In some cases, user rights take precedence; yet in others, group rights are king.