Difference between revisions of "Source Address Exception"

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(Created page with "== Level 1 == The Source (From:) Exceptions are based on the 'From:' address listed for the message. The majority of exceptions are created here, as it is the easiest excepti...")
 
(Level 2)
Line 11: Line 11:
 
== Level 2 ==
 
== Level 2 ==
  
Source address is one of the most commonly used exceptions. It can be used when you need to receive emails from a specific email address that GWAVA may be blocking. Valid email systems can be put on block lists for many different reasons. This is where the Source address exception comes in. You can add the full email address like so "example@domain.com" into the box at the top of the page. Once you have verified it is typed correctly you can click the add button. The newly created exception should now be listed below. Next you will need to expand the exception by clicking on it. A list of all the tests that GWAVA runs will show under the email address. You will need to select which tests you would like this email address to be exempt from. For example, if valid email is being blocked from "example@domain.com" for IP reputation then you would create an exception for that and check the box that says IP reputation. This would insure that GWAVA will not block any emails from this source address for IP reputation.
+
GWAVA is designed to avoid needing exceptions. When using the Signature spam engine, there should
 +
be no reason to create exceptions on a regular basis, as caught mail will be due to a setting in
 +
one of the other filters. If mail is caught incorrectly by the oversized message, fingerprint, subject
 +
or body filters,etc...the offending engine should be adjusted. Adjust the interface settings if exceptions
 +
are created regularly;the exception list should be used sparingly, when no other option applies.
  
Another way to do this is by using a wildcard symbol, which is the "*" symbol. If you need to exception a whole domain then you would add "*@domain.com". This will tell GWAVA "anything@domain.com" should be exempt from whatever tests you selected. Avoid using wildcards carelessly. They can be a powerful tool but can also allow unwanted email to be exempt from certain tests within GWAVA. Something like "*@*" would add "any user@any domain" as an exception. So be careful and always use the safest option when adding exceptions.
+
GWAVA provides the option to create exceptions to the event interfaces, to allow specific messages
 +
or addresses to pass filters that would otherwise have blocked them. An exception in GWAVA
 +
consists of two main parts: the identifying item and the event interface(s) it is exempted from.
 +
Until you have specified both, the exception will not be valid and cannot be saved.  
 +
 
 +
The different exception pages are essentially the same, though their function and syntax vary.
 +
Make sure you use the appropriate exception for each situation.
 +
 
 +
The exception menu items which have folders are expandable to allow the selection of specific filters
 +
inside each event interface. For example, this allows the creation of an exception from specific file
 +
types from the fingerprinting system, instead of the entire event filter, though the entire filter
 +
may also be selected.
 +
 
 +
If an expandable event interface does not have any filters, it will show a “No items found” notification.
 +
Since each exception adds time, though negligible, to the scanning process, only add necessary
 +
exceptions to the system.  
 +
 
 +
 
 +
 
 +
Source address (From:)
 +
The Source (From:) Exceptions are based on the ‘From:’ address listed for the message. The majority of
 +
exceptions are created here, as it is the easiest exception to correctly create. Source exceptions are
 +
used to allow an outside address to pass by a specific filter or filters. These exceptions are specified
 +
in the following syntax:
 +
 
 +
user@domain.com
 +
 
 +
The address exception should exactly match the source address listed on the message. Source Exceptions
 +
also recognize wildcards, and, though it is not recommended, entire domains may also be specified.
 +
(i.e. *@domain.com) However, if a simple wildcard is specified, such as *msn.com, then any
 +
message with ‘msn.com’ included in the address will be matched with the exception and will pass the
 +
selected interfaces.
 +
 
 +
After adding the exception, make sure you select an interface to apply the exception to, then save the
 +
change by clicking the colored disk to make the exception active.

Revision as of 19:33, 26 August 2013

Level 1

The Source (From:) Exceptions are based on the 'From:' address listed for the message. The majority of exceptions are created here, as it is the easiest exception to correctly create. Source exceptions are used to allow an outside address to pass by a specific filter or filters. These exceptions are specified in the following syntax:

 user@domain.com

The address exception should exactly match the source address listed on the message. Source Exceptions also recognize wildcards, and, though it is not recommended, entire domains may also be specified. (i.e. *@domain.com) However, if a simple wildcard is specified, such as *msn.com, then any message with 'msn.com' included in the address will be matched with the exception and will pass the selected interfaces. After adding the exception, make sure you select an interface to apply the exception to, then save the change by clicking the colored disk to make the exception active.


Level 2

GWAVA is designed to avoid needing exceptions. When using the Signature spam engine, there should be no reason to create exceptions on a regular basis, as caught mail will be due to a setting in one of the other filters. If mail is caught incorrectly by the oversized message, fingerprint, subject or body filters,etc...the offending engine should be adjusted. Adjust the interface settings if exceptions are created regularly;the exception list should be used sparingly, when no other option applies.

GWAVA provides the option to create exceptions to the event interfaces, to allow specific messages or addresses to pass filters that would otherwise have blocked them. An exception in GWAVA consists of two main parts: the identifying item and the event interface(s) it is exempted from. Until you have specified both, the exception will not be valid and cannot be saved.

The different exception pages are essentially the same, though their function and syntax vary. Make sure you use the appropriate exception for each situation.

The exception menu items which have folders are expandable to allow the selection of specific filters inside each event interface. For example, this allows the creation of an exception from specific file types from the fingerprinting system, instead of the entire event filter, though the entire filter may also be selected.

If an expandable event interface does not have any filters, it will show a “No items found” notification. Since each exception adds time, though negligible, to the scanning process, only add necessary exceptions to the system.


Source address (From:) The Source (From:) Exceptions are based on the ‘From:’ address listed for the message. The majority of exceptions are created here, as it is the easiest exception to correctly create. Source exceptions are used to allow an outside address to pass by a specific filter or filters. These exceptions are specified in the following syntax:

user@domain.com

The address exception should exactly match the source address listed on the message. Source Exceptions also recognize wildcards, and, though it is not recommended, entire domains may also be specified. (i.e. *@domain.com) However, if a simple wildcard is specified, such as *msn.com, then any message with ‘msn.com’ included in the address will be matched with the exception and will pass the selected interfaces.

After adding the exception, make sure you select an interface to apply the exception to, then save the change by clicking the colored disk to make the exception active.

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