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| | [https://www.nngroup.com/articles/first-impressions-human-automaticity/ First Impressions Matter: How Designers Can Support Humans’ Automatic Cognitive Processing ] | | [https://www.nngroup.com/articles/first-impressions-human-automaticity/ First Impressions Matter: How Designers Can Support Humans’ Automatic Cognitive Processing ] |
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| − | ==User Persona Design==
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| − | [https://www.nngroup.com/articles/computer-skill-levels/ The Distribution of Users’ Computer Skills]. There are four levels of technological proficiency users show when interacting with software.
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| − | * “Below Level 1” = 14% of Adult Population. Can do basic tasks. For example: Select the obvious button: Send, or Delete.
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| − | * Level 1 = 29% of Adult Population. Can reason out and do multi-step tasks. For example: find all emails from John Smith.
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| − | * Level 2 = 26% of Adult Population. Can handle more abstract but well-defined tasks. For example: “You want to find a sustainability-related document that was sent to you by John Smith in October last year.”
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| − | * Level 3 = 5% of Adult Population. Can handle highly abstract and ill-defined tasks. For example: “You want to know what percentage of the emails sent by John Smith last month were about sustainability.”
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| − | * Can’t Use Computers = 26% of Adult Population. This is learned helplessness, they learned that they couldn't use computers from very badly designed programs.
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| − | ==Designing for Accessiblity==
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| − | Something to be aware of is that users are often limited in some way. It might be needing glasses or having carpel tunnel syndrome. There are quick notes on [https://accessibility.blog.gov.uk/2016/09/02/dos-and-donts-on-designing-for-accessibility/ accessible design] that make the UX easier for everyone.
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| − | [http://blog.usabilla.com/how-to-design-for-color-blindness/ Designing for users with color blindness]
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| − | * Use both colors and symbols
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| − | * Keep it minimal
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| − | * Use patterns and textures to show contrast
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| − | * Be careful with contrasting colors and hues
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| − | * Avoid certain color combinations that are difficult to distinguish
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| − | * Test page in different filters [https://www.toptal.com/designers/colorfilter].
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| − | Designing for users with low vision
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| − | * use good contrasts and a readable font size
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| − | * publish all information on web pages (HTML)
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| − | * use a combination of colour, shapes and text
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| − | * follow a linear, logical layout -and ensure text flows and is visible when text is magnified to 200%
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| − | * put buttons and notifications in context
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| − | Designing for users with physical or motor disabilities
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| − | * make large clickable actions
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| − | * give form fields space
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| − | * design for keyboard or speech only use
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| − | * design with mobile and touchscreen in mind
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| − | * provide shortcuts
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| − | Designing for users of screen readers
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| − | * describe images and provide transcripts for video
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| − | * follow a linear, logical layout
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| − | * structure content using HTML5
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| − | * build for keyboard use only
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| − | * write descriptive links and heading - for example, Contact us
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| − | Designing for users who are deaf or hard of hearing
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| − | * write in plain English
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| − | * use subtitles or provide transcripts for video
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| − | * use a linear, logical layout
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| − | * break up content with sub-headings, images and videos
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| − | * let users ask for their preferred communication support when booking appointments
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| − | Designing for users with dyslexia
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| − | * use images and diagrams to support text
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| − | * align text to the left and keep a consistent layout
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| − | * consider producing materials in other formats (for example, audio and video)
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| − | * keep content short, clear and simple
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| − | * let users change the contrast between background and text
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| − | Designing for users on the autistic spectrum
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| − | * use simple colours
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| − | * write in plain English
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| − | * use simple sentences and bullets
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| − | * make buttons descriptive - for example, Attach files
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| − | * build simple and consistent layouts
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The User Experience is more than just what it looks like but how it works.
