Difference between revisions of "Retain Google Apps"
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Gmail does not provide retention services like Groupwise does nor does it provide a "recoverable items" system folder like Exchange does (nor a journaling mailbox). However, Google provides its own archiving service called Google Vault. | Gmail does not provide retention services like Groupwise does nor does it provide a "recoverable items" system folder like Exchange does (nor a journaling mailbox). However, Google provides its own archiving service called Google Vault. | ||
| − | Gmail Mail Retention: https://support.google.com/a/answer/151128?hl=en&ref_topic=2683824 | + | ::Gmail Mail Retention: https://support.google.com/a/answer/151128?hl=en&ref_topic=2683824 |
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Despite being able to set mail retention policies, a user could delete a message manually and empty it from Trash. This is where Google Vault comes into play. | Despite being able to set mail retention policies, a user could delete a message manually and empty it from Trash. This is where Google Vault comes into play. | ||
| − | Google Vault: https://support.google.com/vault/answer/2990828?hl=en&ref_topic=3209998 | + | ::Google Vault: https://support.google.com/vault/answer/2990828?hl=en&ref_topic=3209998 |
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Google Vault is a premium service and has to be purchased. See the Google Apps Vault Help Center for more information. | Google Vault is a premium service and has to be purchased. See the Google Apps Vault Help Center for more information. | ||
Revision as of 17:12, 21 July 2015
Gmail Retention Services / Compliance
The Google Apps module allows Retain to archive Gmail data items from Gmail. To configure Retain for Gmail archiving, Retain needs Gmail to be configured to allow Retain access, and the appropriate information entered into Retain.
Gmail does not provide retention services like Groupwise does nor does it provide a "recoverable items" system folder like Exchange does (nor a journaling mailbox). However, Google provides its own archiving service called Google Vault.
- Gmail Mail Retention: https://support.google.com/a/answer/151128?hl=en&ref_topic=2683824
Despite being able to set mail retention policies, a user could delete a message manually and empty it from Trash. This is where Google Vault comes into play.
Google Vault is a premium service and has to be purchased. See the Google Apps Vault Help Center for more information.
Change to Google Apps API Requiring Retain 3.5.1
The Google Apps API has changed since the time that the Google Apps module was developed. Thus, Retain 3.5 and earlier used the old API. Retain 3.5.1 and later is using the new API. As of April 20, 2015, the old API is being discontinued by Google, thus requiring an upgrade to Retain 3.5.1 or later.
Here are some configuration resources for the Google Apps module:
- KB article with all of the instructions: Retain 3.5.1 and the Changes to the Google Apps API
- Training video: "Retain 3.5.1 for Google Apps - Module Configuration" given by Steve Dorrough
