Difference between revisions of "UX Overview"
From GWAVA Technologies Training
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| − | The User Experience is more than just what it looks like but how it works. | + | The User Experience (UX) is more than just what it looks like but how it works. |
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| + | ==UX Mapping Mathods== | ||
| + | There are four kinds of [https://www.nngroup.com/articles/ux-mapping-cheat-sheet/?utm_source=Alertbox&utm_campaign=96e9850de9-UX_Mapping_Brutalism_Antidesign_2017_11_06&utm_medium=email&utm_term=0_7f29a2b335-96e9850de9-40376129 User Experience mapping techniques]: | ||
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| + | * Empathy mapping | ||
| + | * Customer journey mapping | ||
| + | * Experience mapping | ||
| + | * Service blueprinting | ||
==Journey Maps== | ==Journey Maps== | ||
Revision as of 14:55, 7 November 2017
The User Experience (UX) is more than just what it looks like but how it works.
Contents |
UX Mapping Mathods
There are four kinds of User Experience mapping techniques:
- Empathy mapping
- Customer journey mapping
- Experience mapping
- Service blueprinting
Journey Maps
The Journey Maps process helps us clarify who wants the feature, what they are trying to do, why they are trying to do it.
Design
First Impressions Matter: How Designers Can Support Humans’ Automatic Cognitive Processing
Chrome User Experience Report A useful resource for user experience in the real world.
Checklists
Much of what we do is complex, done rarely or both. Something that helps is a checklist Some people are taking a long time to learn how powerful they are.
Notice these are both dealing with the exact same problem a decade apart. Let's try to do better.
