Difference between revisions of "Retain Logs"
From GWAVA Technologies Training
| Line 46: | Line 46: | ||
==Follow a Message== | ==Follow a Message== | ||
To show you how a message flows through the system I have focused on a single message as it appears in each of the logs. | To show you how a message flows through the system I have focused on a single message as it appears in each of the logs. | ||
| + | |||
| + | For this example the message has the subject: '''UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171''' with 2 attachments: '''utf.txt''' and '''shuffled.csv''' | ||
==RetainWorker log== | ==RetainWorker log== | ||
Revision as of 22:20, 19 July 2016
When attempting to troubleshoot Retain the logs will be the greatest help to you.
Contents |
Logging Overview
There are a few different logs that you will encounter. They are found in the logs directory [1] This page will talk about the main ones:
- RetainWorker which contains the job log. This will be on the server that hosts the worker agent.
- RetainServer which contains the server log, what messages it received, indexed, and deleted. This will be on the server that hosts the Retain server.
- RetainStatServer which contains the Reporting and Monitoring log. This will be on the server that hosts the Reporting and Monitoring server.
- Indexer which contains what messages were indexed. This will be on the server that hosts the Indexer.
Logging is enabled and configured in a few places:
- Server Configuration/Logging
- Workers/<workername>/Logging
- Reporting and Monitoring/Logging
Log files are closed and compress at midnight each day. By default, logs are kept for 10 days before being deleted, but that can be changed by the customer. There are some logs that are not included like the catalina.out which needs to be removed from time to time when it grows too large.
Logging Levels
There are four logging levels:
- Error Only
- Normal (Info)
- Verbose (Debug)
- Diagnostic (Trace)
We recommend Diagnostic because it contains all relevant data. That means the logs can be very large and somewhat cluttered but there are techniques for making reading the logs easier.
Monitoring and Reading Log Files
We prefer having logs set to Diagnostic so we can just capture the error the first time and not have the customer have to attempt to repeat it as an archive job can take a long time to run.
Utilities for Reading Logs
Log files can be large text files, sometimes very large. You will need a text editor to view the log.
Linux
Linux has some built-in commands that are very handy
lessis a built-in text editor in linux. It is very powerful with search capabililties using / and ?, it can also tail a running log with Shift-F.tailto tail or watch a running log file.
Windows
While Windows does come with NotePad, it cannot handle very large text files. You will need a third-party Windows Utilities
- NotePad++ which can also tail files can open typical log Retain log files, but will refuse to open very large log files.
- TextPad can open larger log files and has very powerful search capabilities, but cannot tail a log.
- baretail can tail a running log file, it can highlight text but doesn't have search capabilities.
- glogg is able to open the rare very large log file.
Generally, we install baretail to be able to watch a job run, but if we need to analyze a log we would use NotePad++ or TextPad for their strong search capabilities.
Follow a Message
To show you how a message flows through the system I have focused on a single message as it appears in each of the logs.
For this example the message has the subject: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171 with 2 attachments: utf.txt and shuffled.csv
RetainWorker log
This log is against an Exchange 2013 system, but the principles apply to each email system even if the details may differ. The Worker log contains what happens as the worker connects to the email system and gets messages. You want to have the logs run in Diagnostic mode which is set in the Logging tab of the Worker web object in the Retain admin console.
Job Start
When a job begins there will be a header that looks something like this:
2016-07-05 16:30:00,022 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.quartz.QuartzTriggerListener: FIRED: This trigger is a recurring friendly job name = Daily EX Trigger 'ECD7EFFD600E95C66902048EE9A47EB5_triggerGroup.ECD7EFFD600E95C66902048EE9A47EB5_triggerName': triggerClass: 'org.quartz.CronTrigger isVolatile: false calendar: 'null' misfireInstruction: 0 nextFireTime: Wed Jul 06 16:30:00 MDT 2016 2016-07-05 16:30:00,054 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.RetainArchiveJob: Add Daily EX (ECD7EFFD600E95C66902048EE9A47EB5) to queue [] 2016-07-05 16:30:00,054 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.RetainArchiveJob: Job Daily EX (ECD7EFFD600E95C66902048EE9A47EB5) is in a RUNNING state 2016-07-05 16:30:00,054 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.RetainArchiveJob: Job memory: (free/max/total): (2996635/7459840/7459840) 2016-07-05 16:30:00,054 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.RetainArchiveJob: Starting scheduled Archive job ECD7EFFD600E95C66902048EE9A47EB5 @ Tue Jul 05 16:30:00 MDT 2016 2016-07-05 16:30:00,084 TRACE [Stubber-1467757800054] com.gwava.jobs.stubbing.BGStubber: Background Stubbing thread coming to life ... 2016-07-05 16:30:00,537 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.job.stats.RQStatsUpdater: Creating new stat tracker for thread: RTWQuartzScheduler_Archive_Worker-9 2016-07-05 16:30:00,537 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Job starting Daily EX 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Mail System : exchange 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Profile Settings applied to this job : 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Profile Name : Item Store Flag 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Mailbox Type : Users 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Item Type : Mail, Appointment, Note, Task 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Item Source : All 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Message Status : Opened Doesn't Matter|Read Doesn't Matter|Private Doesn't Matter|Personal Doesn't Matter|Confidential Doesn't Matter 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Scope 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Date Range to Scan : All Messages (ignore date) 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Duplicate Check : Ignore all messages older than item store flag 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Set Storage Flags : Don't set Purge flag, Don't set Retention flag, Set Item Store flag 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Miscellaneous 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Store Attachments : Store all attachments 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Store/index Internet Headers : true 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Include Routing Properties : true 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Include Shared Folders : all 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Advanced 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Advanced Criteria : 0 2016-07-05 16:30:00,537 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Folder Scope : all
There will be a section of getting the user list just after this.
Logging in as a User
Then Retain begins the data dredge by entering user mailboxes:
2016-07-05 16:31:51,522 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: ============================================================================================= 2016-07-05 16:31:51,522 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Logging in as : test19@gwava.net to dredge their mailbox. 2016-07-05 16:31:51,522 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.ews.jobs.ProcessExchFilters: profile.getDateType(): 1 2016-07-05 16:31:51,522 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.ews.jobs.ProcessExchFilters: profile.getDateType(): All Messages (ignore date) 2016-07-05 16:31:51,522 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: - Query Range Used: 2016-07-05 16:31:51,522 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: - GTE:1970-01-01 00:00:00 2016-07-05 16:31:51,522 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: - LTE:2016-07-05 22:31:51 2016-07-05 16:31:51,522 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.archive.process.RetainUser: Begin login of test19@gwava.net 2016-07-05 16:31:51,522 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.http.RetainServerCommunication: RetainServerCommunication.obtainHTTPResponseCodeAndData() - About to post to : http://10.1.4.52:48080/RetainServer/Server/ServerController2.jsp Params:{emailSystem=exchange, password=WVVTSUJURE5OQU9ORFVaTVRHVA==, mailbox=test19@gwava.net, method=checkIfUserExists, abSystem=exchange, domain=sf.gwava.net, display=test19, uuid=779d94ef38f5164f97cc4b38ed03299e, archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F, email=test19@sf.gwava.net, po=SFEX13SRV} 2016-07-05 16:31:51,538 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.http.HttpUIDResolver: checkIfUserExists response: OK: USER EXISTS ::: 66cd42a7-1e0c-4c76-a461-e4c81726dbfb 2016-07-05 16:31:51,538 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.archive.process.RetainUser: End login of test19@gwava.net 2016-07-05 16:31:51,538 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.stats.StatsUpdater: updating job status information name: lastmailboxnumber 2016-07-05 16:31:51,538 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.http.RetainServerCommunication: RetainServerCommunication.obtainHTTPResponseCodeAndData() - About to post to : http://10.1.4.52:48080/RetainServer/Server/ServerController2.jsp Params:{emailSystem=exchange, jobid=ECD7EFFD600E95C66902048EE9A47EB5, password=WVVTSUJURE5OQU9ORFVaTVRHVA==, method=svStatus, proc_id=null, f_order=1, lastmailboxnumber=2, archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F} 2016-07-05 16:31:51,803 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.stats.StatsUpdater: updating job status information name: lastmailbox 2016-07-05 16:31:51,803 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.http.RetainServerCommunication: RetainServerCommunication.obtainHTTPResponseCodeAndData() - About to post to : http://10.1.4.52:48080/RetainServer/Server/ServerController2.jsp Params:{emailSystem=exchange, jobid=ECD7EFFD600E95C66902048EE9A47EB5, password=WVVTSUJURE5OQU9ORFVaTVRHVA==, lastmailbox=test19@gwava.net, method=svStatus, proc_id=null, f_order=1, archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F} 2016-07-05 16:31:52,102 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.stats.StatsUpdater: updating job status information name: lastpo 2016-07-05 16:31:52,102 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.http.RetainServerCommunication: RetainServerCommunication.obtainHTTPResponseCodeAndData() - About to post to : http://10.1.4.52:48080/RetainServer/Server/ServerController2.jsp Params:{emailSystem=exchange, jobid=ECD7EFFD600E95C66902048EE9A47EB5, password=WVVTSUJURE5OQU9ORFVaTVRHVA==, method=svStatus, proc_id=null, f_order=1, lastpo=SFEX13SRV, archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F} 2016-07-05 16:31:52,116 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.retain.worker.rest.client.JobStatusTracker: Starting the stat mailbox run update for user: 66cd42a7-1e0c-4c76-a461-e4c81726dbfb 2016-07-05 16:31:52,288 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.MailboxArchivingStats: enterMailbox: test19@gwava.net
Search for "Logging in as :" to find the next user.
This is followed by a list of the user's folders.
User Folder List
In Exchange the user's folder list is retrieved, in Groupwise it would come later.
2016-07-19 12:14:38,450 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.archiveimpl.process.ExchangeUser: Discovered endpoint: https://sfex13srv.sf.gwava.net/EWS/Exchange.asmx 2016-07-19 12:14:38,450 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952078450 2016-07-19 12:14:38,887 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952078887 2016-07-19 12:14:38,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952078981 2016-07-19 12:14:38,998 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Appointment is Calendar: true 2016-07-19 12:14:38,998 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Calendar - namePath :\test19\Calendar, \Root\Calendar, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAEOAAA= 2016-07-19 12:14:38,998 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952078998 2016-07-19 12:14:38,998 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952078998 2016-07-19 12:14:39,028 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952079028 2016-07-19 12:14:39,043 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Note is Calendar: false 2016-07-19 12:14:39,043 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Deleted Items - namePath :\test19\Deleted Items, \Root\Trash, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAELAAA= 2016-07-19 12:14:39,043 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952079043 2016-07-19 12:14:39,043 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952079043 2016-07-19 12:14:39,075 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952079075 2016-07-19 12:14:39,224 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Note is Calendar: false 2016-07-19 12:14:39,224 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Drafts - namePath :\test19\Drafts, \Root\Drafts, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAEQAAA= 2016-07-19 12:14:39,224 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952079224 2016-07-19 12:14:39,224 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952079224 2016-07-19 12:14:39,278 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952079278 2016-07-19 12:14:40,653 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Note is Calendar: false 2016-07-19 12:14:40,653 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Inbox - namePath :\test19\Inbox, \Root\Mailbox, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAENAAA= 2016-07-19 12:14:40,653 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952080653 2016-07-19 12:14:40,700 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952080700 2016-07-19 12:14:40,918 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952080918 2016-07-19 12:14:42,512 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Journal is Calendar: false 2016-07-19 12:14:42,512 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Journal - namePath :\test19\Journal, \Root\Unknown, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAERAAA= 2016-07-19 12:14:42,512 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952082512 2016-07-19 12:14:42,512 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952082512 2016-07-19 12:14:42,903 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952082903 2016-07-19 12:14:42,934 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.StickyNote is Calendar: false 2016-07-19 12:14:42,934 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Notes - namePath :\test19\Notes, \Root\Notes, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAESAAA= 2016-07-19 12:14:42,934 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952082934 2016-07-19 12:14:42,934 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952082934 2016-07-19 12:14:43,347 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952083347 2016-07-19 12:14:43,481 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Note is Calendar: false 2016-07-19 12:14:43,481 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Outbox - namePath :\test19\Outbox, \Root\Outbox, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAEMAAA= 2016-07-19 12:14:43,481 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952083481 2016-07-19 12:14:43,481 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952083481 2016-07-19 12:14:43,512 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952083512 2016-07-19 12:14:43,731 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Note is Calendar: false 2016-07-19 12:14:43,731 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Sent Items - namePath :\test19\Sent Items, \Root\SentItems, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAEKAAA= 2016-07-19 12:14:43,731 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952083731 2016-07-19 12:14:43,731 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952083731 2016-07-19 12:14:43,825 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952083825 2016-07-19 12:14:43,918 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Task is Calendar: false 2016-07-19 12:14:43,918 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Tasks - namePath :\test19\Tasks, \Root\Task, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAETAAA= 2016-07-19 12:14:43,918 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952083918 2016-07-19 12:14:43,918 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952083918 2016-07-19 12:14:43,965 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952083965 2016-07-19 12:14:44,871 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:44,871 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Top of Information Store - namePath :\test19, \Root, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAEJAAA= 2016-07-19 12:14:44,871 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952084871 2016-07-19 12:14:44,871 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952084871 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Calendar - namePath :\test19\Calendar 2016-07-19 12:14:44,981 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.folders.ExchangeWorkerFolderCache: exclude folder: Conversation Action Settings 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Deleted Items - namePath :\test19\Deleted Items 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Drafts - namePath :\test19\Drafts 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Inbox - namePath :\test19\Inbox 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Journal - namePath :\test19\Journal 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.folders.ExchangeWorkerFolderCache: detected special folder: Junk Email 2016-07-19 12:14:44,981 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.folders.ExchangeWorkerFolderCache: exclude folder: Junk Email 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Notes - namePath :\test19\Notes 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Outbox - namePath :\test19\Outbox 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Sent Items - namePath :\test19\Sent Items 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Tasks - namePath :\test19\Tasks 2016-07-19 12:14:44,981 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952084981 2016-07-19 12:14:45,184 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Top of Information Store - namePath :\test19 2016-07-19 12:14:45,184 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952085184 2016-07-19 12:14:45,184 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952085184 2016-07-19 12:14:45,331 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Calendar - namePath :\test19\Calendar 2016-07-19 12:14:45,387 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.folders.ExchangeWorkerFolderCache: exclude folder: Conversation Action Settings 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Deleted Items - namePath :\test19\Deleted Items 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Drafts - namePath :\test19\Drafts 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Inbox - namePath :\test19\Inbox 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Journal - namePath :\test19\Journal 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.folders.ExchangeWorkerFolderCache: detected special folder: Junk Email 2016-07-19 12:14:45,387 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.folders.ExchangeWorkerFolderCache: exclude folder: Junk Email 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Notes - namePath :\test19\Notes 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Outbox - namePath :\test19\Outbox 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Sent Items - namePath :\test19\Sent Items 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: folder already cached: Tasks - namePath :\test19\Tasks 2016-07-19 12:14:45,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952085387 2016-07-19 12:14:45,543 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: IPF.Note is Calendar: false 2016-07-19 12:14:45,543 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Junk Email - namePath :\test19\Junk Email, \Root\PersonalFolder, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAEaAAA= 2016-07-19 12:14:45,543 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952085543 2016-07-19 12:14:45,543 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952085543 2016-07-19 12:14:45,778 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952085778 2016-07-19 12:14:45,934 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:45,934 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Finder - namePath :\test19\Finder, \Root\Query, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAEFAAA= 2016-07-19 12:14:45,934 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952085934 2016-07-19 12:14:45,934 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952085934 2016-07-19 12:14:45,986 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952085986 2016-07-19 12:14:46,012 WARN [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: type: voicemail is not supported by this Exchange version / or you do not have the privileges to access it. 2016-07-19 12:14:46,012 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952086012 2016-07-19 12:14:46,043 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952086043 2016-07-19 12:14:46,043 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952086043 2016-07-19 12:14:46,121 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:46,121 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Recoverable Items - namePath :\test19\Recoverable Items, \Root\RecoverItemsRoot, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAUGAAA= 2016-07-19 12:14:46,121 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952086121 2016-07-19 12:14:46,121 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: findFolder - 1468952086121 2016-07-19 12:14:46,137 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952086137 2016-07-19 12:14:46,137 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952086137 2016-07-19 12:14:46,153 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:46,278 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Calendar Logging - namePath :\test19\Recoverable Items\Calendar Logging, \Root\RecoverItemsRoot\PersonalFolder, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAUKAAA= 2016-07-19 12:14:46,278 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952086278 2016-07-19 12:14:46,278 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952086278 2016-07-19 12:14:46,325 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:46,325 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Deletions - namePath :\test19\Recoverable Items\Deletions, \Root\RecoverItemsRoot\PersonalFolder, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAUHAAA= 2016-07-19 12:14:46,325 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952086325 2016-07-19 12:14:46,325 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952086325 2016-07-19 12:14:46,340 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:46,340 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: DiscoveryHolds - namePath :\test19\Recoverable Items\DiscoveryHolds, \Root\RecoverItemsRoot\PersonalFolder, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAA9JG7iAAA= 2016-07-19 12:14:46,340 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952086340 2016-07-19 12:14:46,340 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952086340 2016-07-19 12:14:46,372 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:46,372 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Purges - namePath :\test19\Recoverable Items\Purges, \Root\RecoverItemsRoot\PersonalFolder, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAUJAAA= 2016-07-19 12:14:46,372 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getRequestServerVersion - 1468952086372 2016-07-19 12:14:46,372 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: getFolder - 1468952086372 2016-07-19 12:14:46,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderInfo: folderClass: null is Calendar: false 2016-07-19 12:14:46,387 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.folders.ExchangeFolderCache: adding folder to the chache: Versions - namePath :\test19\Recoverable Items\Versions, \Root\RecoverItemsRoot\PersonalFolder, id: AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAUIAAA= 2016-07-19 12:14:46,387 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.RetainServerCommunication: RetainServerCommunication.obtainHTTPResponseCodeAndData() - About to post to : http://10.1.4.52:48080/RetainServer/Server/ServerController2.jsp Params:{emailSystem=exchange, password=WVVTSUJURE5OQU9ORFVaTVRHVA==, method=getItemTime, abSystem=exchange, uuid=66cd42a7-1e0c-4c76-a461-e4c81726dbfb, archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F} 2016-07-19 12:14:46,450 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.ProcessExchFilters: storageDateRange = begin=Mon Jul 18 11:17:06 MDT 2016,end=Tue Jul 19 12:00:01 MDT 2016, dateRange = begin=Wed Dec 31 17:00:00 MST 1969,end=Tue Jul 19 12:00:00 MDT 2016 2016-07-19 12:14:46,496 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.ExchangeDredger: cursor: Thread[Thread-137749,5,main] 2016-07-19 12:14:46,590 TRACE [Thread-137749] com.gwava.ews.archiveimpl.process.CursorFetchThread: fetching from folder(test19@sf.gwava.net): Inbox
Getting a message
The following message has the subject: "UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171" with 2 attachments: utf.txt and shuffled.csv
2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.ews.jobs.ExchangeDredger: subject: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171, boxtype: received 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: ============================================================= 2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Processing ID: 6820dc7924bd77479af526bf5cb3282c0000b051f4d3 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Archive Message: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d3 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Location:\test19\Inbox 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Subject:UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Date:2016-07-19 08:19:10 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Sender:script@sf.gwava.net 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Recipient(s):test19@sf.gwava.net 2016-07-19 12:19:03,440 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Number of attachments: 2 2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: itemType: EXCH.MessageType 2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveMetaData: hashMapToQueryString: emailSystem=exchange&archiver=Worker1+%28Exchange%29&senderUUID=script%40sf.gwava.net&exchange.m.Sender-Name=script%40sf.gwava.net&subject=UTF8_HTML+Go-Postal+07%2F19%2F2016+02%3A19%3A09+762595171&senderDisplay=script%40sf.gwava.net&delivered=1468916350&uuid=66cd42a7-1e0c-4c76-a461-e4c81726dbfb&userid=test19%40gwava.net&dirPathIDStr=%5CRoot%5CMailbox&folderID=AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAENAAA%3D&archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F&itemTypeString=EXCH.MessageType&jobid=ECD7EFFD600E95C66902048EE9A47EB5&exchange.m.ci=AQHR4ZY5l5sZFHaJsEW3wtM6F233Ew%3D%3D&exchange.m.dateReceived=2016-07-19T08%3A19%3A10Z&password=WVVTSUJURE5OQU9ORFVaTVRHVA%3D%3D&dirPath=%5Ctest19%5CInbox&from=script%40sf.gwava.net&categories=&exchange.m.ct=UTF8_HTML+Go-Postal+07%2F19%2F2016+02%3A19%3A09+762595171&exchange.m.foldertype=inbox&exchange.m.Sender-Routing-Type=SMTP&personalSubject=&friendlyname=Daily+EX&expireDays=0&exchange.m.Sender-Email=script%40sf.gwava.net&parentFolderID=6820dc7924bd77479af526bf5cb3282c00000000010d&created=1468916350&msgid=6820dc7924bd77479af526bf5cb3282c00000000010d%236820dc7924bd77479af526bf5cb3282c0000b051f4d3&priority=Standard&exchange.m.sensitivity=Normal&isSubmail=false&boxTypeString=received&recipients=0%3Atest19%3Atest19%40sf.gwava.net%3A%3B&exchange.m.itemClass=IPM.Note&item.class=com.microsoft.schemas.exchange.services._2006.types.MessageType&attachmentCount=2&exchange.m.dateSent=2016-07-19T08%3A19%3A09Z&internet=false&status= 2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveMetaData: hashMapToQueryString: emailSystem=exchange&archiver=Worker1+%28Exchange%29&senderUUID=script%40sf.gwava.net&exchange.m.Sender-Name=script%40sf.gwava.net&subject=UTF8_HTML+Go-Postal+07%2F19%2F2016+02%3A19%3A09+762595171&senderDisplay=script%40sf.gwava.net&delivered=1468916350&filesize=541&uuid=66cd42a7-1e0c-4c76-a461-e4c81726dbfb&userid=test19%40gwava.net&dirPathIDStr=%5CRoot%5CMailbox&folderID=AAMkAGI3OGE2Mjk5LWMxZWMtNDRlNy1iOWFhLWJhNjdhZjEyYjkzYgAuAAAAAADpCgDO8OTCS66scINjm1RaAQBoINx5JL13R5r1Jr9csygsAAAAAAENAAA%3D&archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F&itemTypeString=EXCH.MessageType&finalpart=no&jobid=ECD7EFFD600E95C66902048EE9A47EB5&exchange.m.ci=AQHR4ZY5l5sZFHaJsEW3wtM6F233Ew%3D%3D&exchange.m.dateReceived=2016-07-19T08%3A19%3A10Z&password=WVVTSUJURE5OQU9ORFVaTVRHVA%3D%3D&dirPath=%5Ctest19%5CInbox&from=script%40sf.gwava.net&categories=&contentType=bodytext%2Fplain&exchange.m.ct=UTF8_HTML+Go-Postal+07%2F19%2F2016+02%3A19%3A09+762595171&exchange.m.foldertype=inbox&exchange.m.Sender-Routing-Type=SMTP&personalSubject=&friendlyname=Daily+EX&expireDays=0&exchange.m.Sender-Email=script%40sf.gwava.net&parentFolderID=6820dc7924bd77479af526bf5cb3282c00000000010d&created=1468916350&msgid=6820dc7924bd77479af526bf5cb3282c00000000010d%236820dc7924bd77479af526bf5cb3282c0000b051f4d3&priority=Standard&exchange.m.sensitivity=Normal&isSubmail=false&boxTypeString=received&compressedSize=374&filename=UTF8_HTML+Go-Postal+07%2F19%2F2016+02%3A19%3A09+762595171.txt&recipients=0%3Atest19%3Atest19%40sf.gwava.net%3A%3B&exchange.m.itemClass=IPM.Note&item.class=com.microsoft.schemas.exchange.services._2006.types.MessageType&attachmentCount=2&exchange.m.dateSent=2016-07-19T08%3A19%3A09Z&hash=46B808CC98C3ED7B988353761D0A116B9B97115EE5E8524BD5DF2A8B8DFBCE7D&internet=false&status= 2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.RetainServerCommunication: Sending data and waiting for response. 2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: using ApacheClient with TimedHttpMethodRetryHandler... 2016-07-19 12:19:03,440 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: headerstream.length: 1764 dataStream: 374 2016-07-19 12:19:05,737 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveEmail: sent mail textbody with subject: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171, server-response: Archive: OK: All is well. Result=AddedEMails: 1, emailID=4138831, parentID=13 2016-07-19 12:19:05,737 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveEmail: +++msgCount: 1 2016-07-19 12:19:05,737 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveEmail: archiveEmail: processing binary attachment, subject: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171, att-name: shuffled.csv, isItem: false, size: 592... 2016-07-19 12:19:05,737 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveAttachment: Skipping check for whether the instance exists 2016-07-19 12:19:05,737 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.RetainServerCommunication: Sending data and waiting for response. 2016-07-19 12:19:05,737 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: using ApacheClient with TimedHttpMethodRetryHandler... 2016-07-19 12:19:05,737 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: headerstream.length: 1862 dataStream: 264 2016-07-19 12:19:06,034 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveAttachment: Send a nice healthy blob:Archive: OK: All is well. Result=AddedEMails: 0, emailID=4138831, parentID=13 2016-07-19 12:19:06,034 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveEmail: archiveEmail: processing binary attachment, subject: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171, att-name: utf.txt, isItem: false, size: 2050... 2016-07-19 12:19:06,034 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveAttachment: Skipping check for whether the instance exists 2016-07-19 12:19:06,034 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.RetainServerCommunication: Sending data and waiting for response. 2016-07-19 12:19:06,034 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: using ApacheClient with TimedHttpMethodRetryHandler... 2016-07-19 12:19:06,034 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: headerstream.length: 1858 dataStream: 778 2016-07-19 12:19:07,056 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveAttachment: Send a nice healthy blob:Archive: OK: All is well. Result=AddedEMails: 0, emailID=4138831, parentID=13 2016-07-19 12:19:07,056 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveEmail: archiveEmail: processing binary attachment, subject: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171, att-name: headers.822, isItem: false, size: 884... 2016-07-19 12:19:07,056 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveAttachment: Skipping check for whether the instance exists 2016-07-19 12:19:07,056 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.RetainServerCommunication: Sending data and waiting for response. 2016-07-19 12:19:07,056 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: using ApacheClient with TimedHttpMethodRetryHandler... 2016-07-19 12:19:07,056 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.http.HTTPWrapper2: headerstream.length: 1808 dataStream: 347 2016-07-19 12:19:08,206 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveAttachment: Send a nice healthy blob:Archive: OK: All is well. Result=AddedEMails: 0, emailID=4138831, parentID=13 2016-07-19 12:19:08,206 TRACE [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.process.ArchiveEmail: EmailID: 4138831, parentID: 13, stubbingStage: 0 2016-07-19 12:19:08,206 DEBUG [RTWQuartzScheduler_Archive_Worker-4] com.gwava.caapi.Archiver: Message archived succesfully!
If the message already exists in the Retain archive you'll see a message like this:
2016-07-05 16:31:49,803 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.Archiver: Message was previously archived so skipped!
Leaving a Mailbox
2016-07-05 16:31:51,303 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.archive.process.DateFlagManager: Using MaxItemRetention-Date 2016-07-05 16:31:51,303 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.archive.process.DateFlagManager: Last archived mail Retention date=Thu Oct 22 10:49:58 MDT 2015 Last mail before first error mail Retention date=Wed Dec 31 17:00:00 MST 1969 Max mail Retention date=Thu Oct 22 10:49:58 MDT 2015 Mailbox login time=Tue Jul 05 16:30:13 MDT 2016 Date Chosen:Thu Oct 22 10:48:58 MDT 2015 2016-07-05 16:31:51,303 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.MailboxArchivingStats: Calculated date-flag TimeStamp: (Thu Oct 22 10:48:58 MDT 2015) 2016-07-05 16:31:51,303 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.http.RetainServerCommunication: RetainServerCommunication.obtainHTTPResponseCodeAndData() - About to post to : http://10.1.4.52:48080/RetainServer/Server/ServerController2.jsp Params:{emailSystem=exchange, 4112started=1467757897334, method=svStatus, 4112earlyexited=false, proc_id=null, 4112mailboxerrortotal=0, archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F, jobid=ECD7EFFD600E95C66902048EE9A47EB5, 4112mailboxprocessed=1, password=WVVTSUJURE5OQU9ORFVaTVRHVA==, 4112mailboxwarntotal=0, 4112useraborted=false, 4112ended=1467757911303, 4112mailboxmessagetotal=0, 4112dateflags=, 4112mailboxintuuid=533e8805-1c3f-49eb-b597-350d3ab1b7b9} 2016-07-05 16:31:51,522 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Cumulative mails processed for this job: 0 2016-07-05 16:31:51,522 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Cumulative mails archived for this job: 0 2016-07-05 16:31:51,522 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Cumulative errors for this job: 0 2016-07-05 16:31:51,522 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Logging out... 2016-07-05 16:31:51,522 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: deleteStreamedDirectory - 1467757911522
End of the Job
2016-07-05 23:55:08,494 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.archive.process.DateFlagManager: Using MaxItemRetention-Date 2016-07-05 23:55:08,494 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.archive.process.DateFlagManager: Last archived mail Retention date=Fri May 27 14:18:52 MDT 2016 Last mail before first error mail Retention date=Wed Dec 31 17:00:00 MST 1969 Max mail Retention date=Fri May 27 14:18:52 MDT 2016 Mailbox login time=Tue Jul 05 16:30:13 MDT 2016 Date Chosen:Fri May 27 14:17:52 MDT 2016 2016-07-05 23:55:08,494 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.MailboxArchivingStats: Calculated date-flag TimeStamp: (Fri May 27 14:17:52 MDT 2016) 2016-07-05 23:55:08,494 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.http.RetainServerCommunication: RetainServerCommunication.obtainHTTPResponseCodeAndData() - About to post to : http://10.1.4.52:48080/RetainServer/Server/ServerController2.jsp Params:{emailSystem=exchange, 4112started=1467784457771, method=svStatus, 4112earlyexited=false, proc_id=null, 4112mailboxerrortotal=0, archiverID=DDB2E4039E3B4C6AFF18ECD1FD30A29F, jobid=ECD7EFFD600E95C66902048EE9A47EB5, 4112mailboxprocessed=1, password=WVVTSUJURE5OQU9ORFVaTVRHVA==, 4112mailboxwarntotal=0, 4112useraborted=false, 4112ended=1467784508494, 4112mailboxmessagetotal=0, 4112dateflags=, 4112mailboxintuuid=ca727e52-c039-4e2e-bb2e-be57851e2ae8} 2016-07-05 23:55:08,593 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Cumulative mails processed for this job: 0 2016-07-05 23:55:08,593 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Cumulative mails archived for this job: 0 2016-07-05 23:55:08,593 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Cumulative errors for this job: 0 2016-07-05 23:55:08,593 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Logging out... 2016-07-05 23:55:08,593 TRACE [RTWQuartzScheduler_Archive_Worker-9] com.gwava.ews.RetainExchangeWebserviceFactory: invoking retainews method: deleteStreamedDirectory - 1467784508593 2016-07-05 23:55:08,618 INFO [RTWQuartzScheduler_Archive_Worker-9] com.gwava.caapi.process.RetainDredger: Job ending : Daily EX 2016-07-05 23:55:08,618 DEBUG [RTWQuartzScheduler_Archive_Worker-9] com.gwava.jobs.stats.StatsUpdater: archived 10031 msgs for this job. Job total Errors: 0
Error Messages
There are many error codes, most of which are recorded in the knowledgebase [2] so this is just a single sample.
2016-07-05 23:55:15,491 ERROR [RTWQuartzScheduler_Archive_Worker-1] com.gwava.workerutils.DefaultCAAPIErrorHandleStrategy: reportError: Process Archive Job :: com.gwava.workerutils.DefaultCAAPIErrorHandleStrategy.returnCaller:55 :: com.gwava.archive.exceptions.RetainWorkerFatalException: com.gwava.archive.exceptions.RetainWorkerException: com.gwava.archive.exceptions.RetainWorkerFatalException: at com.gwava.caapi.process.RetainDredger.processNormalJob(RetainDredger.java:272) at com.gwava.ews.jobs.ExchangeDredger.executeWork(ExchangeDredger.java:509) at com.gwava.jobs.RetainArchiveJob.performDredge(RetainArchiveJob.java:567) at com.gwava.jobs.RetainArchiveJob.execute(RetainArchiveJob.java:235) at com.gwava.jobs.RetainArchiveJob.execute(RetainArchiveJob.java:448) at org.quartz.core.JobRunShell.run(JobRunShell.java:216) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: com.gwava.archive.exceptions.RetainWorkerFatalException: at com.gwava.ews.jobs.selection.LiveEWSUserSelection.resolveArchiveSource(LiveEWSUserSelection.java:91) at com.gwava.ews.jobs.selection.EWSUserSelection.getListOfUsers(EWSUserSelection.java:112) at com.gwava.ews.jobs.ExchangeDredger.getListOfUsers(ExchangeDredger.java:142) at com.gwava.ews.jobs.ExchangeDredger.getListOfUsers(ExchangeDredger.java:48) at com.gwava.caapi.process.RetainDredger.processNormalJob(RetainDredger.java:270) ... 6 more Caused by: javax.naming.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100213, problem 2001 (NO_OBJECT), data 0, best match of: ]; remaining name '<GUID=e3d02cb7937f7f4e957efe9218b19193>' at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3160) at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3081) at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2888) at com.sun.jndi.ldap.LdapCtx.c_getAttributes(LdapCtx.java:1329) at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(ComponentDirContext.java:235) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCompositeDirContext.java:141) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCompositeDirContext.java:129) at javax.naming.directory.InitialDirContext.getAttributes(InitialDirContext.java:142) at com.gwava.address.exchange.impl.UserViaGUIDLDAP.getUserForDN(UserViaGUIDLDAP.java:60) at com.gwava.address.exchange.impl.UserViaGUIDLDAP.getUser(UserViaGUIDLDAP.java:47) at com.gwava.address.exchange.impl.UserViaGUIDLDAP.performOperation(UserViaGUIDLDAP.java:99) at com.gwava.ews.jobs.selection.LiveEWSUserSelection.processIncludeUserSource(LiveEWSUserSelection.java:151) at com.gwava.ews.jobs.selection.LiveEWSUserSelection.resolveArchiveSource(LiveEWSUserSelection.java:80) ... 10 more
An LDAP 32 is one that is in the knowledgebase [3].
Most errors have been documented now. Often you just have to find the first error after the beginning of the job and you have the issue that needs to be fixed. Error stacks can be quite long and you'll need to find the top, there may be warnings above it that have some details as well.
Worker Log Reading Techniques
When troubleshooting a particular error is not fixing things you may have to change how you see what is happening in the logs.
There is a lot more information in the logs then is useful sometimes. So you have to find a way to pull signal from all the noise. One way of doing that is to extract lines that are more useful than others.
Using an advanced text editor like TextPad is handy.
- Search for "Job starting" to find the beginning of the job and mark all instances.
- Search for "Logging in as :" to find each user and mark all.
- Search for "ERROR" and mark all. Since errors come in multi-line stacks this will only show you where they are in relation to everything else.
- Search for "Job ending :" and mark all.
- Search for "&hash=" this marks the line with all the header data being sent to the server, this line is unique for each message.
Copy all bookmarked lines and paste into a new document. Now you can see the essential information of the job with much less noise and you can see patterns better.
If there are lots of errors with a particular mailbox then it is likely that the mailbox needs to be repaired by the email system.
If you note the time it takes for each message to be archived you can see if there are any gaps that show places where a job is being slowed down. For example, if there are hundreds of recipients it will take a long time for the database to store them all and you can limit the number stored with the rest being placed in an XML file.
RetainServer log
Job Start
When a job starts it will be noted in the RetainServer log and look like this:
12:00:00, 013[RTSQuartzScheduler_QuartzSchedulerThread] [DEBUG] SimpleJobFactory: Producing instance of Job 'MODULEFORWARDGroup.MODULEFORWARDER', class=com.gwava.smtp.ModuleForwarder 12:00:00, 013[Maintain] [DEBUG] JobRunShell: Calling execute on job MODULEFORWARDGroup.MODULEFORWARDER 12:00:00, 013[Maintain] [INFO ] ModuleForwarder: Starting module forwarding job. 12:00:00, 013[Maintain] [DEBUG] ModuleForwarder: Checking for SMTP forwarding. 12:00:00, 029[Maintain] [DEBUG] ModuleForwarder: Checking for FTP/FTPS forwarding. 12:00:00, 029[Maintain] [INFO ] FTPPostArchiveListener: No messages to forward. 12:00:00, 029[Maintain] [DEBUG] FTPPostArchiveListener: Notifying queue thread. 12:00:00, 123[http-bio-48080-exec-7] [INFO ] AppController: Location of Catalina.base: E:\Program Files\Beginfinite\Retain\Tomcat 7.0\logs 12:00:00, 123[http-bio-48080-exec-7] [INFO ] AppController: Logs space left : 32639156224
Receive a Message
The following message has the subject: "UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171" with 2 attachments: utf.txt and shuffled.csv
12:19:03, 471[http-bio-48080-exec-5] [INFO ] index: ========================================================================================== 12:19:03, 471[http-bio-48080-exec-5] [TRACE] index: index.jsp: began 12:19:03, 471[Store_1468952343471_28125] [TRACE] StoreEmail: receiving document... 12:19:03, 471[Store_1468952343471_28125] [TRACE] IndexingOperationsImpl: IndexAdmin().isInitialized(): true 12:19:03, 471[Store_1468952343471_28125] [INFO ] StoreEmail: #begin archiving: DDB2E4039E3B4C6AFF18ECD1FD30A29F 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d3 46B808CC98C3ED7B988353761D0A116B9B97115EE5E8524BD5DF2A8B8DFBCE7D 12:19:03, 471[Store_1468952343471_28125] [INFO ] StoreEmail: userID: test19@gwava.net 12:19:03, 471[Store_1468952343471_28125] [TRACE] StoreEmail: file received: "UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171.txt" (541 bytes) 12:19:03, 471[Store_1468952343471_28125] [TRACE] StoreEmail: file received, ContentLength: 2143 bytes 12:19:03, 471[Store_1468952343471_28125] [TRACE] StoreEmail: request.getContentLength() - (metaDataLength+2) = 374 12:19:03, 471[Store_1468952343471_28125] [TRACE] StoreEmail: asDoc.compressedSize = 374 12:19:03, 471[Store_1468952343471_28125] [DEBUG] SingleProcessStorageEngine: receiving document UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171.txt done. hash:46B808CC98C3ED7B988353761D0A116B9B97115EE5E8524BD5DF2A8B8DFBCE7D 12:19:04, 002[Store_1468952343471_28125] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952344;et=0 12:19:04, 815[Store_1468952343471_28125] [INFO ] RetainDBStorageEngine: About to commmit transaction null 12:19:04, 846[Store_1468952343471_28125] [DEBUG] RetainDBStorageEngine: [HibernateUtil.insertMessage]: , msgID: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d3, uuid: 66cd42a7-1e0c-4c76-a461-e4c81726dbfb, doc: com.gwava.dao.social.Document id=12149617, hash=46B808CC98C3ED7B988353761D0A116B9B97115EE5E8524BD5DF2A8B8DFBCE7D 12:19:04, 846[Store_1468952343471_28125] [DEBUG] RetainDBStorageEngine: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171 - attachments hasChanged: true 12:19:05, 737[Store_1468952343471_28125] [DEBUG] RetainDBStorageEngine: "UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171.txt" has parent: \test19\Inbox isSubmail: false has changed: true 12:19:05, 737[Store_1468952343471_28125] [DEBUG] RetainDBStorageEngine: check if indexing needed... 12:19:05, 737[Store_1468952343471_28125] [DEBUG] StoreEmail: archiving document...done 12:19:05, 737[Store_1468952343471_28125] [TRACE] StoreEmail: All dummy bytes read (5) 12:19:05, 737[Store_1468952343471_28125] [INFO ] StoreEmail: #done archiving: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d3 46B808CC98C3ED7B988353761D0A116B9B97115EE5E8524BD5DF2A8B8DFBCE7D 12:19:05, 737[http-bio-48080-exec-5] [TRACE] index: index.jsp: ended gracefully 12:19:11, 159[http-bio-48080-exec-5] [INFO ] index: ========================================================================================== 12:19:11, 159[http-bio-48080-exec-5] [TRACE] index: index.jsp: began 12:19:11, 159[Store_1468952351159_28137] [TRACE] StoreEmail: receiving document... 12:19:11, 159[Store_1468952351159_28137] [TRACE] IndexingOperationsImpl: IndexAdmin().isInitialized(): true 12:19:11, 159[Store_1468952351159_28137] [INFO ] StoreEmail: #begin archiving: DDB2E4039E3B4C6AFF18ECD1FD30A29F 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 315B334364568593A07BE61EB00B604D223A69C89A013418C4107BD48858C500 12:19:11, 159[Store_1468952351159_28137] [INFO ] StoreEmail: userID: test19@gwava.net 12:19:11, 159[Store_1468952351159_28137] [TRACE] StoreEmail: file received: "UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573.txt" (906 bytes) 12:19:11, 159[Store_1468952351159_28137] [TRACE] StoreEmail: file received, ContentLength: 2327 bytes 12:19:11, 159[Store_1468952351159_28137] [TRACE] StoreEmail: request.getContentLength() - (metaDataLength+2) = 558 12:19:11, 159[Store_1468952351159_28137] [TRACE] StoreEmail: asDoc.compressedSize = 558 12:19:11, 159[Store_1468952351159_28137] [DEBUG] SingleProcessStorageEngine: receiving document UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573.txt done. hash:315B334364568593A07BE61EB00B604D223A69C89A013418C4107BD48858C500 12:19:11, 159[Store_1468952351159_28137] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952351;et=0 12:19:11, 206[solrcloudQueueThread0] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952351;et=0 12:19:11, 221[solrcloudQueueThread0] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952351;et=0 12:19:11, 237[solrcloudQueueThread0] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952351;et=0 12:19:11, 268[Store_1468952351159_28137] [INFO ] RetainDBStorageEngine: About to commmit transaction null 12:19:11, 268[Store_1468952351159_28137] [DEBUG] RetainDBStorageEngine: [HibernateUtil.insertMessage]: , msgID: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6, uuid: 66cd42a7-1e0c-4c76-a461-e4c81726dbfb, doc: com.gwava.dao.social.Document id=12149629, hash=315B334364568593A07BE61EB00B604D223A69C89A013418C4107BD48858C500 12:19:11, 268[Store_1468952351159_28137] [DEBUG] RetainDBStorageEngine: UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573 - attachments hasChanged: true 12:19:11, 299[Store_1468952351159_28137] [DEBUG] RetainDBStorageEngine: "UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573.txt" has parent: \test19\Inbox isSubmail: false has changed: true 12:19:11, 299[Store_1468952351159_28137] [DEBUG] RetainDBStorageEngine: check if indexing needed... 12:19:11, 299[Store_1468952351159_28137] [DEBUG] StoreEmail: archiving document...done 12:19:11, 299[Store_1468952351159_28137] [TRACE] StoreEmail: All dummy bytes read (5) 12:19:11, 299[Store_1468952351159_28137] [INFO ] StoreEmail: #done archiving: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 315B334364568593A07BE61EB00B604D223A69C89A013418C4107BD48858C500 12:19:11, 299[http-bio-48080-exec-5] [TRACE] index: index.jsp: ended gracefully 12:19:11, 315[http-bio-48080-exec-5] [INFO ] index: ========================================================================================== 12:19:11, 315[http-bio-48080-exec-5] [TRACE] index: index.jsp: began 12:19:11, 315[Store_1468952351315_28138] [TRACE] StoreEmail: receiving document... 12:19:11, 315[Store_1468952351315_28138] [TRACE] IndexingOperationsImpl: IndexAdmin().isInitialized(): true 12:19:11, 315[Store_1468952351315_28138] [INFO ] StoreEmail: #begin archiving: DDB2E4039E3B4C6AFF18ECD1FD30A29F 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 EEB758423B031AECEDC077AA6DA93A7F3339D7B9815EF4515EDD84D86994B0AF 12:19:11, 315[Store_1468952351315_28138] [INFO ] StoreEmail: userID: test19@gwava.net 12:19:11, 315[Store_1468952351315_28138] [TRACE] StoreEmail: file received: "shuffled.csv" (592 bytes) 12:19:11, 315[Store_1468952351315_28138] [TRACE] StoreEmail: file received, ContentLength: 2101 bytes 12:19:11, 315[Store_1468952351315_28138] [TRACE] StoreEmail: request.getContentLength() - (metaDataLength+2) = 234 12:19:11, 315[Store_1468952351315_28138] [TRACE] StoreEmail: asDoc.compressedSize = 234 12:19:11, 315[Store_1468952351315_28138] [DEBUG] SingleProcessStorageEngine: receiving document shuffled.csv done. hash:EEB758423B031AECEDC077AA6DA93A7F3339D7B9815EF4515EDD84D86994B0AF 12:19:11, 690[Store_1468952351315_28138] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952351;et=0 12:19:12, 268[Store_1468952351315_28138] [INFO ] RetainDBStorageEngine: About to commmit transaction null 12:19:12, 268[Store_1468952351315_28138] [DEBUG] RetainDBStorageEngine: handling non-bodytext... 12:19:12, 299[Store_1468952351315_28138] [DEBUG] RetainDBStorageEngine: [HibernateUtil.insertMessage]: , msgID: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6, uuid: 66cd42a7-1e0c-4c76-a461-e4c81726dbfb, doc: com.gwava.dao.social.Document id=12149630, hash=EEB758423B031AECEDC077AA6DA93A7F3339D7B9815EF4515EDD84D86994B0AF 12:19:12, 299[Store_1468952351315_28138] [DEBUG] RetainDBStorageEngine: Message was present: UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573, doc: com.gwava.dao.social.Document id=12149630, hash=EEB758423B031AECEDC077AA6DA93A7F3339D7B9815EF4515EDD84D86994B0AF 12:19:12, 299[Store_1468952351315_28138] [DEBUG] RetainDBStorageEngine: UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573 - attachments hasChanged: true 12:19:12, 299[Store_1468952351315_28138] [DEBUG] RetainDBStorageEngine: "shuffled.csv" has parent: \test19\Inbox isSubmail: false has changed: false 12:19:12, 299[Store_1468952351315_28138] [DEBUG] RetainDBStorageEngine: check if indexing needed... 12:19:12, 299[Store_1468952351315_28138] [DEBUG] StoreEmail: archiving document...done 12:19:12, 299[Store_1468952351315_28138] [TRACE] StoreEmail: All dummy bytes read (5) 12:19:12, 299[Store_1468952351315_28138] [INFO ] StoreEmail: #done archiving: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 EEB758423B031AECEDC077AA6DA93A7F3339D7B9815EF4515EDD84D86994B0AF 12:19:12, 299[http-bio-48080-exec-5] [TRACE] index: index.jsp: ended gracefully 12:19:12, 315[http-bio-48080-exec-5] [INFO ] index: ========================================================================================== 12:19:12, 315[http-bio-48080-exec-5] [TRACE] index: index.jsp: began 12:19:12, 315[Store_1468952352315_28139] [TRACE] StoreEmail: receiving document... 12:19:12, 315[Store_1468952352315_28139] [TRACE] IndexingOperationsImpl: IndexAdmin().isInitialized(): true 12:19:12, 315[Store_1468952352315_28139] [INFO ] StoreEmail: #begin archiving: DDB2E4039E3B4C6AFF18ECD1FD30A29F 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 1DF136232E51E46642C545EFA40F0BA8CAE0D4C20BFAFCA30FF517DE8FBC9331 12:19:12, 315[Store_1468952352315_28139] [INFO ] StoreEmail: userID: test19@gwava.net 12:19:12, 315[Store_1468952352315_28139] [TRACE] StoreEmail: file received: "utf.txt" (1948 bytes) 12:19:12, 315[Store_1468952352315_28139] [TRACE] StoreEmail: file received, ContentLength: 2709 bytes 12:19:12, 315[Store_1468952352315_28139] [TRACE] StoreEmail: request.getContentLength() - (metaDataLength+2) = 846 12:19:12, 315[Store_1468952352315_28139] [TRACE] StoreEmail: asDoc.compressedSize = 846 12:19:12, 315[Store_1468952352315_28139] [DEBUG] SingleProcessStorageEngine: receiving document utf.txt done. hash:1DF136232E51E46642C545EFA40F0BA8CAE0D4C20BFAFCA30FF517DE8FBC9331 12:19:12, 315[Store_1468952352315_28139] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952352;et=0 12:19:12, 440[Store_1468952352315_28139] [INFO ] RetainDBStorageEngine: About to commmit transaction null 12:19:12, 440[Store_1468952352315_28139] [DEBUG] RetainDBStorageEngine: handling non-bodytext... 12:19:12, 487[Store_1468952352315_28139] [DEBUG] RetainDBStorageEngine: [HibernateUtil.insertMessage]: , msgID: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6, uuid: 66cd42a7-1e0c-4c76-a461-e4c81726dbfb, doc: com.gwava.dao.social.Document id=12149631, hash=1DF136232E51E46642C545EFA40F0BA8CAE0D4C20BFAFCA30FF517DE8FBC9331 12:19:12, 487[Store_1468952352315_28139] [DEBUG] RetainDBStorageEngine: Message was present: UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573, doc: com.gwava.dao.social.Document id=12149631, hash=1DF136232E51E46642C545EFA40F0BA8CAE0D4C20BFAFCA30FF517DE8FBC9331 12:19:12, 487[Store_1468952352315_28139] [DEBUG] RetainDBStorageEngine: UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573 - attachments hasChanged: true 12:19:12, 487[Store_1468952352315_28139] [DEBUG] RetainDBStorageEngine: "utf.txt" has parent: \test19\Inbox isSubmail: false has changed: false 12:19:12, 487[Store_1468952352315_28139] [DEBUG] RetainDBStorageEngine: check if indexing needed... 12:19:12, 487[Store_1468952352315_28139] [INFO ] GooGooStatementCache: Multiply prepared statement! select folder0_.folder_id as folder_i1_12_0_, folder0_.parent_id as parent_i2_12_0_, folder0_.uuid_mapping_id as uuid_map3_12_0_, folder0_.f_naturalFolderId as f_natura4_12_0_, folder0_.f_name as f_name5_12_0_, folder0_.f_subtype as f_subtyp6_12_0_ from t_folder folder0_ where folder0_.folder_id=? 12:19:12, 487[Store_1468952352315_28139] [DEBUG] StoreEmail: archiving document...done 12:19:12, 487[Store_1468952352315_28139] [TRACE] StoreEmail: All dummy bytes read (5) 12:19:12, 487[Store_1468952352315_28139] [TRACE] StoreEmail: abort: false 12:19:12, 487[Store_1468952352315_28139] [INFO ] StoreEmail: #done archiving: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 1DF136232E51E46642C545EFA40F0BA8CAE0D4C20BFAFCA30FF517DE8FBC9331 12:19:12, 487[http-bio-48080-exec-5] [TRACE] index: index.jsp: ended gracefully 12:19:12, 518[http-bio-48080-exec-5] [INFO ] index: ========================================================================================== 12:19:12, 518[http-bio-48080-exec-5] [TRACE] index: index.jsp: began 12:19:12, 518[Store_1468952352518_28140] [TRACE] StoreEmail: receiving document... 12:19:12, 518[Store_1468952352518_28140] [TRACE] IndexingOperationsImpl: IndexAdmin().isInitialized(): true 12:19:12, 518[Store_1468952352518_28140] [INFO ] StoreEmail: #begin archiving: DDB2E4039E3B4C6AFF18ECD1FD30A29F 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 0B653981E0BFAD3A06E4E98B5C22324A7DD71FA140345A3E96272EFFD10F1A4D 12:19:12, 518[Store_1468952352518_28140] [INFO ] StoreEmail: userID: test19@gwava.net 12:19:12, 518[Store_1468952352518_28140] [TRACE] StoreEmail: file received: "headers.822" (884 bytes) 12:19:12, 518[Store_1468952352518_28140] [TRACE] StoreEmail: file received, ContentLength: 2159 bytes 12:19:12, 518[Store_1468952352518_28140] [TRACE] StoreEmail: request.getContentLength() - (metaDataLength+2) = 346 12:19:12, 518[Store_1468952352518_28140] [TRACE] StoreEmail: asDoc.compressedSize = 346 12:19:12, 518[Store_1468952352518_28140] [DEBUG] SingleProcessStorageEngine: receiving document headers.822 done. hash:0B653981E0BFAD3A06E4E98B5C22324A7DD71FA140345A3E96272EFFD10F1A4D 12:19:12, 549[Store_1468952352518_28140] [TRACE] PartitionCache: Def Partition Path: PARTITION:id=0;name=default;path=E:\Retain\archive;bt=1468952352;et=0 12:19:12, 659[Store_1468952352518_28140] [INFO ] RetainDBStorageEngine: About to commmit transaction null 12:19:12, 987[Store_1468952352518_28140] [DEBUG] RetainDBStorageEngine: [HibernateUtil.insertMessage]: , msgID: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6, uuid: 66cd42a7-1e0c-4c76-a461-e4c81726dbfb, doc: com.gwava.dao.social.Document id=12149632, hash=0B653981E0BFAD3A06E4E98B5C22324A7DD71FA140345A3E96272EFFD10F1A4D 12:19:12, 987[Store_1468952352518_28140] [DEBUG] RetainDBStorageEngine: Message was present: UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573, doc: com.gwava.dao.social.Document id=12149632, hash=0B653981E0BFAD3A06E4E98B5C22324A7DD71FA140345A3E96272EFFD10F1A4D 12:19:12, 987[Store_1468952352518_28140] [DEBUG] RetainDBStorageEngine: UTF8_HTML Go-Postal 07/19/2016 04:19:45 700514573 - attachments hasChanged: true 12:19:13, 002[Store_1468952352518_28140] [DEBUG] RetainDBStorageEngine: "headers.822" has parent: \test19\Inbox isSubmail: false has changed: false 12:19:13, 002[Store_1468952352518_28140] [DEBUG] RetainDBStorageEngine: check if indexing needed... 12:19:13, 002[Store_1468952352518_28140] [DEBUG] StoreEmail: archiving document...done 12:19:13, 002[Store_1468952352518_28140] [TRACE] StoreEmail: All dummy bytes read (5) 12:19:13, 002[Store_1468952352518_28140] [INFO ] StoreEmail: #done archiving: 6820dc7924bd77479af526bf5cb3282c00000000010d#6820dc7924bd77479af526bf5cb3282c0000b051f4d6 0B653981E0BFAD3A06E4E98B5C22324A7DD71FA140345A3E96272EFFD10F1A4D 12:19:13, 002[http-bio-48080-exec-5] [TRACE] index: index.jsp: ended gracefully
The attachments are not necessarily going to appear just after the body of the message. In this case the body of another message was saved before the attachments to the message we are tracing.
Job Ending
The end of the job will look like this:
13:00:25, 398[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:25, 398[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:25, 413[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:25, 413[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:25, 429[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:25, 429[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F
13:00:25, 507[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:25, 507[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F
13:00:25, 523[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:25, 523[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:25, 788[http-bio-48080-exec-6] [TRACE] LegacyStatController: mb ca727e52-c039-4e2e-bb2e-be57851e2ae8 found, archived: 0, intUuid: ca727e52-c039-4e2e-bb2e-be57851e2ae8
13:00:25, 788[http-bio-48080-exec-6] [TRACE] LegacyStatController: lastmailbox, enterMailbox: ca727e52-c039-4e2e-bb2e-be57851e2ae8 archived: 0
13:00:25, 804[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:25, 804[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F
13:00:25, 819[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:25, 819[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 694[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 694[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 773[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 773[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 788[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 788[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 788[http-bio-48080-exec-6] [INFO ] LegacyStatController: Worker job has concluded
13:00:26, 804[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 804[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F
13:00:26, 819[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 819[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 835[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 835[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 851[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 851[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 882[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 882[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:26, 913[http-bio-48080-exec-6] [DEBUG] ServerController: ServerController.jsp: Method called: svStatus
13:00:26, 913[http-bio-48080-exec-6] [TRACE] LegacyStatController: processSvStatus, worker: DDB2E4039E3B4C6AFF18ECD1FD30A29F ECD7EFFD600E95C66902048EE9A47EB5
13:00:27, 070[http-bio-48080-exec-3] [INFO ] JobStatusController: HeartBeat message received for JobRun: HeartBeat {ID=789, endTime=1468954826, status=1}
13:00:27, 091[HeartBeat] [TRACE] CheckHeartBeatThread: Entered CheckHeartBeatThread and will be sleeping for 10 minutes
13:00:27, 148[Thread-165589] [TRACE] JobStatusController: server endJobRun Email response.getBody() = null
Server Log Reading Techniques
Tracing a message coming into the server can be challenging because the server can be receiving data from multiple sources at the same time. You can use the threadID to do it.
A threadID is something like [http-bio-48080-exec-6]
Indexer
You would go into the Indexer logs when trying to determine why the indexer is not starting, seeing many failed items in the Server Configuration/Index tab, or if items are not being found in search.
Indexing a Message
There is nothing special about when a job begins. The indexer indexes items as it is fed new data:
The following message has the subject: "UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171" with 2 attachments: utf.txt and shuffled.csv
12:19:13, 143 [DEBUG] [solrcloudQueueThread1] SolrCloudDocumentUtil: indexing: UTF8_HTML Go-Postal 07/19/2016 02:19:09 762595171.txt, filesize: 541, handlerclass: com.gwava.extractor.TextExtractor hash: 46B808CC98C3ED7B988353761D0A116B9B97115EE5E8524BD5DF2A8B8DFBCE7D
12:19:13, 143 [TRACE] [solrcloudQueueThread1] TextExtractionService: Began extraction process
12:19:13, 143 [TRACE] [solrcloudQueueThread1] Extractor: Textextractor rejected binary file
12:19:13, 143 [TRACE] [solrcloudQueueThread1] TextExtractionService: Returned from Extraction process
12:19:13, 159 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachmentStreams() - Exiting attachment processing
12:19:13, 159 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: addToSolrCloud() - addingDoc to index...
12:19:13, 643 [TRACE] [solrcloudQueueThread1] SolrCloudIndexingAddition: Add doc response:{responseHeader={status=0,QTime=73}}
12:19:13, 643 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: addToSolrCloud() - addingDoc to index done.
12:19:13, 643 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachedDocumentToIndex() - successFullyAddedDoc: true, indexedValue: 64
12:19:13, 643 [INFO ] [solrcloudQueueThread1] SolrCloudIndexingQueueThread: [BGINDEXER] Adding email id 4138831 to index.
12:19:13, 643 [INFO ] [solrcloudQueueThread1] SolrCloudIndexingQueueThread: consume() - committing changes to DB ...
12:19:13, 643 [INFO ] [solrcloudQueueThread1] SolrCloudIndexingQueueThread: creating docUtil...
12:19:13, 643 [INFO ] [solrcloudQueueThread1] SolrCloudIndexingQueueThread: Indexer: Adding email to index...4138834
12:19:13, 659 [TRACE] [solrcloudQueueThread1] TextExtractionService: Began extraction process
12:19:13, 659 [TRACE] [solrcloudQueueThread1] Extractor: Textextractor rejected binary file
12:19:13, 659 [TRACE] [solrcloudQueueThread1] TextExtractionService: Returned from Extraction process
12:19:13, 674 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachedDocumentToIndex() - Looping through att 0
12:19:13, 674 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachmentStreams() - Entering attachment processing
12:19:13, 674 [DEBUG] [solrcloudQueueThread1] SolrCloudDocumentUtil: indexing: utf.txt, filesize: 1948, handlerclass: com.gwava.extractor.TextExtractor hash: 1DF136232E51E46642C545EFA40F0BA8CAE0D4C20BFAFCA30FF517DE8FBC9331
12:19:13, 674 [TRACE] [solrcloudQueueThread1] TextExtractionService: Began extraction process
12:19:13, 674 [TRACE] [solrcloudQueueThread1] TextExtractionService: Returned from Extraction process
12:19:13, 674 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachmentStreams() - Exiting attachment processing
12:19:13, 674 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachedDocumentToIndex() - Looping through att 1
12:19:13, 690 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachmentStreams() - Entering attachment processing
12:19:13, 690 [DEBUG] [solrcloudQueueThread1] SolrCloudDocumentUtil: INDEXING_NOT_ON_WHITELIST: shuffled.csv, filesize: 592, handlerclass: null hash: EEB758423B031AECEDC077AA6DA93A7F3339D7B9815EF4515EDD84D86994B0AF
12:19:13, 690 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachmentStreams() - Exiting attachment processing
12:19:13, 690 [TRACE] [solrcloudQueueThread1] SolrCloudDocumentUtil: processAttachedDocumentToIndex() - Looping through att 2
The worker provides the message a hash, you can use the hash to follow the message in the indexer log.
Return to Retain Training
