Difference between revisions of "User:Stephanf"
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Revision as of 21:05, 22 August 2014
Pages for going to other pages. I'm not sure how to create a link on the sidebar but that is okay.
I want to save things I learn about GroupWise, MySQL, Exchange, SQL Server, Windows Server, SLES and anything else into one not so public place. Gwava has the knowledge base but that is customer accessible so I think we want to have some of this stuff internally that the public doesn't see so easily. However... there is something to be said for making it public as a customer service thing. Kinda like Zappos. They built up a lot of trust by answering all kinds of crazy questions. We could do the same, though it would require some more support people, not sure we could support that, because it seems like we can barely support who we have already.
