Difference between revisions of "Support Tools"

Latest revision as of 20:32, 20 February 2014

This page is provided for access to internal diagnostic features and tools within the GWAVA system. Please do not modify settings without instruction from a qualified GWAVA support personel as changes made through this page may cause undesired results.

Save all SMTP message files - Save all message bodies to disk

Force all mail as spam - Force all mail coming in to be classified as SPAM

Forced spam score - Force messages scanned to have a certain spam score.

Output scanner engine service/event map file - Output the Scanner engine map to a file

Record QMS SQL statements - Record the actual SQL statements for the QMS program

Do not train as HAM when block service fires - Do not train spam engine as HAM when messages are blocked

Output message results scan map file - Output the results of a scan to file

Disable Commtouch API connection - Disable the connection to the SPAM servers

Force SMTP as - Force the connection of all SMTP traffic

Force SMTP address - Force the IP Address of incoming connections

Enable SMTP protocol response logging - Log the responses of SMTP protocols

Delay message processing (seconds, 0=disabled) - Delay message processing for a number of seconds

Enable detailed logging of SPF processing - Enable detailed logging for SPF lookups

Enable keep statistics directive files - Store the XML files that stats uses to generate the database

Enable keep last statistics backup uncompressed - Keep the last stats back in an uncompressed form

Force all mail as RBL - Force all mail to be blocked because of a RBL hit

Force all mail as IP reputation - Force all mail to be blocked because of a IP Reputation Blocks

Force all mail as IP reputation temp fail - Force all mail to be temp failed

Disable secondary virus scanner - Disable the secondary anti-virus scanner

Disable email notification on failure to connect to definition server alert - Disable notifications when the signature spam service cannot connect to the datacenters

Disable email notification on failure to update virus definitions - Disable notifications when the anti-virus updates fail