Difference between revisions of "Restoring GroupWise Items from Reload"

Latest revision as of 20:03, 15 February 2017

Since Reload for GroupWise is a hot backup solution it has the ability to restore items to GroupWise.

[edit] Prerequisite

• Configure the Restore Area

[edit] Load a Backup

Auto-Reload would have the most current backup loaded.

• Browse to the Reload Web Administration Console
• If you have Auto-Reload configured, the most recent backup will be loaded already
• If a backup has not been loaded, the most recent backup can be loaded by pressing the load backup button
• If an older back needs to be loaded, click on the Profile, choose the Backups tab, select "Turn On Access to Prior Backups", choose the desired backup and press "Turn on Access"
• Wait for the backup to load

[edit] Restore an Item

• Client Restore
• Restore Mode

With a backup loaded on Reload, have the user open their client and choose "File | Open Backup". This will show the items not available on the live server.

• Access Mode

Alternatively, the client can connect directly to the Access Mode GroupWise POA on the Reload server.

The address the client must connect to can be found in the Reload Web Administration Console: <Profile> | Backups tab | GroupWise Client Aces to Reload Backups

Once the client connects to their Reload backup they should archive the item(s) to disk, exit the client, connect to the production GroupWise server and unarchive the item(s).

[edit] Restore all items via GroupWise Administration

• Requires that Restore Area has been set up properly
• Browse to GroupWise Administration
• Go to the user object mail is to be restored to
• Select "More | Restore | Yes"

[edit] Restore a User's Address Book

The address book includes the GroupWise Address Book, Frequent Contacts, the user's Address Book, &etc.

On the Reload server:

• If needed, enable the access mode POA in "Reload Web Administration | <profile> | Configure | User Access to Backups"
• Load the backup containing the desired address book

On the user's GroupWise client:

• Connect to the Reload Access Mode POA
• Select the contacts to restore or an address book
• Select "File | Export"
• Export the items to a local .NAB file
• Close the client
• Connect to the production GroupWise server POA
• Open the address book
• Select "File | Import"
• Browse to the file and Open it.

[edit] Restore a User's Calendar Items

The calendar must be accessed through the Reload Access Mode POA.

On the Reload server:

• If needed, enable the access mode POA in "Reload Web Administration | <profile> | Configure | User Access to Backups"
• Load the backup containing the desired calendar

On the user's GroupWise client:

• Connect to the Reload Access Mode POA
• Select the calendar items to restore
• Right-click and select "Move to Archive"
• Close the client
• Connect to the production GroupWise server POA
• Select "File | Open Archive"
• Browse to the items
• Right-click and select "Unarchive"

[edit] Restore From a Tape Backup

Reload can create TAR files for long term storage.

• Have the Restore Area configured
• Copy the TAR file to the Reload server
• UnTAR the file and place in the ~/<Profile Directory>/backups/ directory
• Allow several minutes for the Reload daemon to scan the directory and add the files
• Browse to the Reload Web Administration
• Select the Profile, choose the Backups tab, select "Turn On Access to Prior Backups", choose the desired backup and press "Turn on Access"
• Wait for the backup to load

[edit] Restore a Deleted User

How to restore a user that has been deleted from GroupWise [1]

Prerequisite:

• Domain backup made

Phase 1: On the Reload Server: Download wpdomain.db from Reload:

• Browse to the Reload Web Administration console
• Select the Domain the user was a part of
• Select the Backups tab
• From the "Access Backups for Download" tab select "Select Another Domain Backup For Download", and a new window will appear
• Wait about 20 seconds for the zip to be created
• Click on "Download The ZIP File That Was Just Created"
• Copy the ZIP file to the GroupWise server

Phase 2: On the GroupWise Server: Restore the User GroupWise 2014, or 2014 R2

• Unzip the wpdomain.db file
• Browse to the GroupWise Administration console
• Select System
• Select Recover Deleted Account
• Browse to the location of the wpdomain.db file
• Click on the Groupwise world icon in the section "Account to Restore"
• Select the user to be restored
• Click Restore
• Click Done when recovery is complete

Phase 3: Restore All the Users Items:

• See: Restore all items via GroupWise Administration

[edit] Restore Documents to Document Management

[2]