Difference between revisions of "SF Restore User"
(Created page with "How to restore a user that was deleted from GroupWise 2014. There are addition instructions if the user was recreated in GroupWise. In the Reload Web Console: *Go to the dom...") |
|||
| (2 intermediate revisions by one user not shown) | |||
| Line 2: | Line 2: | ||
There are addition instructions if the user was recreated in GroupWise. | There are addition instructions if the user was recreated in GroupWise. | ||
| + | |||
| + | ==Restoring a Deleted User== | ||
In the Reload Web Console: | In the Reload Web Console: | ||
| Line 15: | Line 17: | ||
*Login as the user using GroupWise Client (there will be no mail, which is a separate step) | *Login as the user using GroupWise Client (there will be no mail, which is a separate step) | ||
| − | + | ==Troubleshooting== | |
| − | + | You may get a C067 error when attempting to restore the user. | |
| − | + | "The C067 is always that the database in question is found on disk but is not registered in the guardian database." [https://www.novell.com/support/kb/doc.php?id=7002351] But in the case of one customer the user database (usernnn.db) did not exist, because we were trying to restore it. Obviously a paradox. Stopping the POA and restarting cleared the error and the user was able to be restored. If this persists the wphost.db may have to be rebuilt. | |
| − | + | ||
| − | + | Restoring the user to a different domain may cause ownership issues. Make sure to restore to the domain the user was deleted from. | |
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
Latest revision as of 21:17, 19 November 2015
How to restore a user that was deleted from GroupWise 2014.
There are addition instructions if the user was recreated in GroupWise.
[edit] Restoring a Deleted User
In the Reload Web Console:
- Go to the domain profile and download the wpdomain.db from the backup that still contains the user.
- Copy that file to the GroupWise server, it works much faster when it is local.
- Go to GroupWise Web Administration
- Select the domain that the user was originally in
- Go to System/Recover Deleted Account
- Browse to the file
- Select the user
- Click recover
- Go to Users and make sure that user recovered to the system.
- Login as the user using GroupWise Client (there will be no mail, which is a separate step)
[edit] Troubleshooting
You may get a C067 error when attempting to restore the user. "The C067 is always that the database in question is found on disk but is not registered in the guardian database." [1] But in the case of one customer the user database (usernnn.db) did not exist, because we were trying to restore it. Obviously a paradox. Stopping the POA and restarting cleared the error and the user was able to be restored. If this persists the wphost.db may have to be rebuilt.
Restoring the user to a different domain may cause ownership issues. Make sure to restore to the domain the user was deleted from.
