Difference between revisions of "Retain Getting Started"

Latest revision as of 00:05, 3 September 2015

Retain is a robust archiving and eDiscovery solution. Archiving has traditionally been focused on corporate email systems, but Retain not only archives data from more systems (GroupWise, Exchange, Gmail) than your typical solution - it also can archive Android SMS, iPhone, Blackberry, and Social Media. Retain helps keep customers compliant while also giving them access to their data through a forthcoming robust search engine to be released in version 4.0.

For a comprehensive list of supported operating systems, database systems, email systems, etc, see Retain System Requirements.

Organizing the content of the Retain training site proved to be problematic. It could not be organized strictly by the UI as was the GWAVA topic, so a hybrid approach was adopted. On the left-hand navigation pane, some of the major topics are listed; however, under the "Server" section, you'll notice that it follows the RetainServer web interface UI in case that makes it easier for a person to follow. This means that some of the topics under "Server" are actually duplicates of what is listed for that same topic listed in the navigation pane. For example, there is a "Storage" topic listed under the Retain navigation pane; however, when in the "Server" topic, "Storage" is listed there as well. Both links point to the exact same topic.

To get started on your Retain training journey, we recommend that you install it first and use the product manuals. This site was designed to provide more in-depth information on specific topics than what would be appropriate for a publicly available manual. Thus, once you have installed Retain by reading the Install Guide, you should be able to go to the "Installation & Upgrade" topic on this training wiki for more information on the topic.

After that, you can go to the topic of your interest. If following the RetainServer web interface UI works best for you, then you'll probably want to visit the "Server" topic after installing Retain; otherwise, feel free to browse around by topic of greatest interest; and, by all means, add and edit content under any topic. Just be sure to check your spelling, grammar, and organize the content in a way that would make it easy for others to follow.

[edit] Retain 4.0, Mobile/Social/Blackberry/BBM Protected, Akaibu, and REST API Overview

Below is a video recording from July 31, 2015 given by our product manager, Colin Bretagne. It requires a video player that can play a .webm file. You can download one of those players here: VLC Video Player

Click on this link for the training video: Video of training given my Colin Bretagne July 31, 2015

[edit] Retain Data Storage

See KB article, Where Data Is Stored in Retain, to better understand how and where data gets stored, what needs to be backed up, and what to troubleshoot based on that.

[edit] Retain Archive Job Flowchart

See KB article, Retain Archive Job Flow for an explanation of this topic.

[edit] Retain Best Practices

Retain Planning & Design Best Practices KB Article