Difference between revisions of "User:Stephanf"

From GWAVA Technologies Training
Jump to: navigation, search
(Responsibilities)
 
(13 intermediate revisions by one user not shown)
Line 5: Line 5:
 
Gwava has the knowledge base but that is customer accessible so I think we want to have some of this stuff internally that the public doesn't see so easily. However... there is something to be said for making it public as a customer service thing. Kinda like Zappos. They built up a lot of trust by answering all kinds of crazy questions. We could do the same, though it would require some more support people, not sure we could support that, because it seems like we can barely support who we have already.
 
Gwava has the knowledge base but that is customer accessible so I think we want to have some of this stuff internally that the public doesn't see so easily. However... there is something to be said for making it public as a customer service thing. Kinda like Zappos. They built up a lot of trust by answering all kinds of crazy questions. We could do the same, though it would require some more support people, not sure we could support that, because it seems like we can barely support who we have already.
 
This would be very useful for partners, who need deeper levels of understanding than customers.
 
This would be very useful for partners, who need deeper levels of understanding than customers.
 +
 +
==Beta docs==
 +
*[[Main_Page#Current_Documentation]]
 +
*[http://support.gwava.com/documentation/Staging/Retain/Upcoming/Retain_4300beta.pdf Retain 4.3]
 +
 +
==Blog==
 +
[[System Design]]
 +
 +
[[Information Development]]
 +
 +
==Under Development==
 +
*[[Exchange Module Details]]
 +
*[[Retain SQL Queries]]
  
 
==Commands==
 
==Commands==
Line 25: Line 38:
 
*GWAVA Training
 
*GWAVA Training
 
*Redline Training
 
*Redline Training
*Reload Training
+
*Reload Training there's nothing in the Reload section so might as well put it there. [[Reload_Getting_Started]]
 
*MTK Training
 
*MTK Training
  
Line 51: Line 64:
 
*[[Retain Troubleshooting Example Recipients]]
 
*[[Retain Troubleshooting Example Recipients]]
 
*[[Test Emails]]
 
*[[Test Emails]]
 +
*[[Retain Database Dump Tables Script]]
  
 
==Retain Web Admin Console Sidebar==
 
==Retain Web Admin Console Sidebar==
Line 96: Line 110:
  
 
==Wiki Formatting==
 
==Wiki Formatting==
 +
[https://traininggwava.microfocus.net/reference/Microsoft-Manual-of-Style.pdf MS Manual of Style]
 +
 
*[http://www.mediawiki.org/wiki/Help:Formatting Formatting]
 
*[http://www.mediawiki.org/wiki/Help:Formatting Formatting]
 
*[http://www.mediawiki.org/wiki/Help:Links Links]
 
*[http://www.mediawiki.org/wiki/Help:Links Links]
 
*[https://www.mediawiki.org/wiki/Help:Images Images]
 
*[https://www.mediawiki.org/wiki/Help:Images Images]
 
*[[MediaWiki:Sidebar]]
 
*[[MediaWiki:Sidebar]]
 +
 +
[[TestSandBox]]

Latest revision as of 17:58, 29 November 2017

Pages for going to other pages. I'm not sure how to create a link on the sidebar but that is okay.

I want to save things I learn about GroupWise, MySQL, Exchange, SQL Server, Windows Server, SLES and anything else into one not so public place. Gwava has the knowledge base but that is customer accessible so I think we want to have some of this stuff internally that the public doesn't see so easily. However... there is something to be said for making it public as a customer service thing. Kinda like Zappos. They built up a lot of trust by answering all kinds of crazy questions. We could do the same, though it would require some more support people, not sure we could support that, because it seems like we can barely support who we have already. This would be very useful for partners, who need deeper levels of understanding than customers.

Contents

[edit] Beta docs

[edit] Blog

System Design

Information Development

[edit] Under Development

[edit] Commands

[edit] Product Lead Areas

My product lead areas (12/2014):

[edit] Responsibilities

Training

[edit] Retain

[edit] Reload

[edit] Installs

[edit] Other

[edit] Retain Web Admin Console Sidebar

  • Overview
    • Documentation
    • Search Messages
    • Auditing
    • System Log
    • Reporting
    • Monitoring
  • Data Collection
    • Schedules
    • Profiles
    • Workers
    • Jobs
  • Management
    • Users
    • Groups
    • Deletion Management
  • Configuration
    • Server Configuration
    • Rules Configuration
    • Module Configuration
    • Router Configuration
    • Storage Manager
    • Stubbing Server
    • Reporting and Monitoring
    • Licensing

[edit] Prerequisite software links

  • se.gava.com [1]

For Retain:

  • MySQL [2] (MySQL 5.5 Community server and client 64-bit for Retain 3.x)
  • Retain [3]
  • Exchange [4]

For Redline/Reveal/Vertigo:

  • Novell Client32 v4.91 SP1 or better. [5]
  • Novell Client32 2.0 or better if running Microsoft Vista, Windows 7, or Windows Server 2008.
  • Microsoft .NET Framework 3.5 SP1 [6]

[edit] Wiki Formatting

MS Manual of Style

TestSandBox

Personal tools
Namespaces

Variants
Actions
Home
Exchange
GroupWise
JAVA
Linux
MTK
Retain
GW Monitoring and Reporting (Redline)
GW Disaster Recovery (Reload)
GW Forensics (Reveal)
GWAVA
Secure Messaging Gateway
GW Mailbox Management (Vertigo)
Windows
Other
User Experience
Toolbox
Languages
Toolbox