Difference between revisions of "Retain Migration Toolkit"
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For calendar items, they need to be ''delegated'' not forwarded. | For calendar items, they need to be ''delegated'' not forwarded. | ||
Retain_Migration_Toolkit | Retain_Migration_Toolkit | ||
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| + | For more information on the QA mailbox, go to [http://training.gwava.com/index.php/Retain_Module_Utilities#Routing_Customer_Problem_Mail_to_QA Routing Customer Problem Mail to QA] | ||
==Errors== | ==Errors== | ||
Revision as of 20:30, 26 September 2016
Contents |
Handling Problem Messages/Attachments
A new mailbox, mtk@qa.gwava.com, has been created to keep track of the messages that do not migrate correctly. Please forward to it the problematic messages from the source mailbox and mention the subject in the bug in the case where those messages are easy to identify.
For calendar items, they need to be delegated not forwarded. Retain_Migration_Toolkit
For more information on the QA mailbox, go to Routing Customer Problem Mail to QA
Errors
Cannot Find Endpoint
During a migration they get cannot find endpoint error.
ERROR ERROR (migrateMailbox) Cannot get endpoint for [userName]
If a user has multiple domains for their emails but only one for their Active Directory they will need to update their DNS srv file to support autodiscover.
http://support.microsoft.com/kb/940881/en-us
Impersonation
If you get impersonation account errors but you are sure that it is set up correctly try using EWSEditor
