Difference between revisions of "System Management"

Latest revision as of 21:25, 16 August 2013

Under the System management link, default settings for the system are listed. The settings here are the base used when creating interfaces. Each interface’s settings may be modified individually after interface creation, but by changing the default settings here each interface will be created with the basic default settings correctly.

System Management contains two sections: System management and Advanced. Most work will be completed through the System management section, while the Advanced section contains tools which should be generally left alone unless specified by support.

[edit] Licensing

GWAVA must be licensed to use for longer than 30 days and WASP 2 requires a similar license. These licenses may be obtained by contacting the sales representative for your area. Please visit http://www.gwava.com/company/contact-us.html to contact your sales representative.

If no licenses are present, the window will state that no licenses have been found. To install a license, select the ‘Browse’ button and locate the unzipped license file (.pem). After the license file has been located and selected, click the ‘Install’ button and the license file will be uploaded to the GWAVA server. GWAVA will look for, and recognize the license file in a few minutes. If impatient, restarting GWAVA will trigger the system to look for the license file on startup. Keep an archive copy of the license file for disaster recovery. The license storage location on the GWAVA server is listed at the bottom of the screen.

[edit] Administrator Accounts

Admin accounts allow you to add and remove administrator accounts from the GWAVA system. These accounts will have full administrator rights to GWAVA Management, as well as default full administrator rights to the Quarantine system.

You may enable or disable four state checkboxes preference from this interface. Four state checkboxes may also be enabled or disabled from any configuration window where the preferences icon is displayed in the top right-hand corner

[edit] System Information

System information displays exactly that. The Server name, ID, operating system, activation date, address and general status are shown. The status of each of the different running pieces of GWAVA are listed here, along with their latest report-in date, time, and location. This page provides basic information on the system at a glance.

[edit] System Alerts

The System Alerts page displays all the system alerts active, as well as alert history. An Administrator can issue an alert to the system if desired, by selecting the alert and type, then selecting the Send button. Descriptions, severity, source, and solutions may be added to any alert generated from this window

[edit] Reports

The Reports function allows the Administrator to setup, send out, or receive regular system reports on the functions and different status of the system.

Reports include statistics on:

 Active alerts
 Alerts cleared
 Alerts summary
 Most active recipients
 Most active senders
 Messages processed
 Messages process with a detailed summary
 Most active IP addresses

There are different types of reports based on time frame: daily, weekly, and monthly. Reports are sent to the specified recipients in the list. To create and send out a report, specify the name, frequency, and time for the report, and then add the report modules desired to be included in the report. Add as many or as few report modules to any desired report, but a report should have at least one module to be of worth. Result lists may be limited to a manageable size, and the default is set to 25 items. Reports may vary on exactly what is specified to be included and how many items are displayed. The Reports are subject to change and may end up being quite long, yet may be incredibly detailed and helpful in monitoring and managing the mail system.

[edit] Message Tracker

GWAVA contains the ability to track all messages which pass through the system, report when they passed and what action was performed on the specified message, and for what reason the action was taken. To access the Message tracker, select ‘Message tracker’ from the System Management window. To track the path of a message through the system, specific information must be known about the message. GWAVA will search through the records to find a message which fits the criteria provided. The tighter the criteria provided, the smaller the results list will be.

Search terms can include:

 GWAVA Message ID
 From and To address
 Timeframe window
 Block state

The GWAVA Message ID is most useful to re-track a message that has been located beforehand, as the message ID’s are unique, the result will be the specific message desired. The rest of the criteria is useful to find a message from a specific sender, to a specific user, during a specified timeframe. Setting the Block state search option limits the resulting pool of messages to only those which have either been passed through, or which have been blocked by GWAVA. A search may be performed on one criteria. Messages that show up in the search may be expanded by clicking on the corresponding folder to display the pertinent information: all recipients, the block status, and a responsible interface event causing the block. The full message text is not available in the tracking window. Blocked messages are available to the owner or administrator via QMS. Messages which have not been blocked have been passed to the resident mail system for normal processing.

[edit] Default Settings

This page displays and allows editing of the default settings used when adding a new server to the GWAVA network. The settings listed here are used to fill out the Configure Server page, which the interfaces read from. It is vitally important that the information supplied for this page is correct for the mail system.

The Administrator email address and name supplied here will appear on all mail notifications and digests sent by the GWAVA system. Any responses to these mail items will be sent to the Administrators address. The Mail relay agent SMTP Server and the QMS SMTP Authentication server are the connection addresses used by GWAVA when sending notifications, digests, and authenticating users for access to their mail in the quarantine system.

[edit] Online Updates

When a notification that updates are available for the GWAVA system shows on the GWAVA management homepage, this page is where the update is performed. Different update servers may be selected as the source for updated code. The ‘beta’ server contains unproven code and should not be used on a production system, unless specified by support. The default download servers should be sufficient for most systems.

If the system requires a proxy to access the internet on port 80, then the proxy settings must be provided under the ‘Proxy Server Configuration’ section under Server/Interface Management |<servername> | Server management | Configure server. There is a link on the update page leading directly to the appropriate page. (The Proxy Server Configuration settings may need to be ‘shown’ before they are accessible.)

To initiate an update, select the desired update server, and select ‘Submit Update Request’. Once an update request has been initiated, GWAVA will contact the update server and begin the download and update process.

[edit] Package Manager

The Package manager allows the addition of third party and additional plugins to be added and installed to the GWAVA mail system.

To use the Package manager, browse to and select the desired package by using the ‘browse’ button, then click ‘upload’ to load the plugin to the GWAVA system. The uploaded package is usually zipped, and the GWAVA system can unzip and install the package.

To unzip, install, or uninstall any third party plugin package use the associated icon under the ‘Actions’ column. The ‘Actions’ column will only display the available actions which will identify themselves on mouse-over.

After a package has been unzipped and installed, the GWAVA system may require a restart to initialize the package. See the documentation included with the additional package for details.